“From the beginning, their professionalism and swift response stood out. They handled my withdrawal issue in an organized and effective manner, ensuring everything moved forward smoothly.
Their clear explanations and regular updates brought peace of mind during the process. I truly value the commitment and attention they gave to my case.”
“Wanted to purchase a digital piano worth just over $3700, but no stock. Could not guarantee they would get stock from warehouse before Christmas. You expect at this time of year, they would have plenty of stock. My partner tried to purchase some harmonicas, and again no stock. We like to shop and support local, but they stopped us from doing so by not being ready with enough stock for Christmas purchases. Our money has now gone to a company in Victoria. Do better in future Musos Corner.”
“I am absolutely disgusted with Muso's corner. Sure you purchase a drum kit and accessories for over $1200 and they are your best friend. But when you take something to get repaired, and you try to call. They do not answer your voicemails you leave, they dont reply to emails, and never follow up. I have one email back stating they have no record of me leaving my son's $200 brand new headphones there to get repaired. Its now 8 Weeks later..... hundreds of calls, multiple voicemails, multiple emails, and you get nothing. WORST absolute WORST customer service i have ever experienced my entire life. Take your service elsewhere because this is an absolute joke.”
“Poor service. Left standing in line for over 20 minutes to purchase an item. The female staff member was rude and ignored me completely, and then attended to other customers who had been waiting for at least 10 minutes less time. Had to walk out by this stage (had appointment to get to) and left items purchased.”
“I work for a aged care facility and we got mic stands to help with our sensor beams. I was dealing with Steve and he was baying amazing! Got me a quote fast and delivery once accepted just as quick. I will defiantly be coming back when we need more. Thank you so much”
“Just bought a Zoom A1 Four Acoustic Multi Effects for my YEV 140 (Yamaha electric violin). Musos ordered it in - arrived in less than 48 hours for me to check out (plug in and play) before committing to buy.
As always, service was outstanding and the asking price was better than anywhere else online.
You only get that sort of service when you by from a real music shop. Musos Corner is second to none.”
“Great gear at a great price delivered promptly. Looking for a set of Graph Tech Ratio Locking Tuners, I followed up the online price (a steep discount on the competition) even though 'out of stock' was showing. While I was on the telephone, staff at Musos Corner checked with their suppliers and confirmed availability. Three days after placing the order, the stock was with Musos Corner and shipped promptly (arriving within a week of purchase).”
“This music shop is simply awesome. My purchase encountered some difficulties (nobody's fault) but Gabriel went above and beyond to resolve these problems seamlessly. I simply cannot recommend this business highly enough. They are a business of honour, integrity and hold to these standards no matter the cost. If you want to deal with people of this calibre, make sure you buy from Musos Corner. You won't be disappointed you did!!!”
“I have known the owner for over 50 years and I bought my first ukulele there when I was 14.You wont get better service and honesty anywhere else. Muso's Corner cater for the beginner through to the full time professionals. I get nothing for posting this review. But I can assure you, every word I has said here is for real Wayno”
“They sourced an out of stock guitar and honoured the advertised price. Really great instrument a great price and delivered free as promised in quick time considering Covid. Brilliant service.”
“Got my Roland TD27KV and Pearl 930 hardware :) just the Next day after I talk on phone to Josh. And Thanks to Eli and The store Manager !! They offer me price, warranty and service,, and price again..:) that is NOT match by any Sydney store. Nice people with patience.
For Sydney siders who are told why would U risk buying from Newcastle In case of faults. U really need to speak with Musocorner....., I lived at Olympic park i cant drive back if theres anything wrong with product. And Some of the sales people in Sydney store Esp Macquarie mall n big drum places talk to u like they are not interested Even rude just because td27kv is high demand.”
“Have spent over $7000 with this company after buying 1 particular guitar got home to discover damage on headstock. Spoke with staff who are all amazing at their jobs who put me onto the manager who refused to accept that the damage was done from their end wouldn't accept a return or even compensation for the item stating that "it's your guitar now" offered photos to show item was damaged during transit still refused. This manager was rude argumentative and unhelpful. Buyers beware.”
“Musos Corner has always given me remarkable customer service, their expert staff members freely offer their knowledge and personal experiences with the gear I intend to purchase mainly Guitars and amps, and they, without doubt, are the cheapest retailer of musical equipment in NSW and if you do happen to find an item cheaper elsewhere they will cheerfully match the price. T
Thanks, Team”
