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My Pet Cab Reviews

5.0 Rating 1 Reviews
A
Happiness Grade
A

Customer Service - Good

98.82%
Industry Average
Overall experience with My Pet Cab was very good. My puppy arrived on time within the timeframe given. He was not stressed. The team was very gentle with him and cleaned his kennel once he arrived. They were very personable and friendly. I would use My Pet Cab again and would recommend this service to others.
posted 2 years ago - Anonymous
The driver was so friendly and helpful. She let us know when she would be arriving with our new puppy. Wonderful experience! I would recommend your service highly.
posted 3 years ago - Anonymous
I didn't want to use the service as it was only a 30 minute drive to pick him up, but when Puppy Serve upgraded my service to include the Pet Cab delivery, I am glad he was handled by such a wonderful service and knowledgeably capable staff.
posted 3 years ago - Jessica H
Tim was very professional and enthusiastic. Provided timely updates of ETA, and brought our puppy on time. Tim provided all information for our puppy including what he ate and drank after his flight, also about the extra food and documentation that came with our puppy. He took a picture of our family with the new addition and texted us the picture. Very impressed with the service!!
posted 3 years ago - Anonymous
Great service. Jamie kept me informed every step of the way regarding my puppy’s arrival. Thank you
posted 3 years ago - Lydia P
Amazing service!
posted 3 years ago - Prina P
The driver Tim was very professional and polite. He transported our sweet furbaby Millie safely to our home in Northern CA. His communication was excellent. He kept us up to date when he got our puppy from the Hayward airport and that he had other puppy deliveries to make but to expect him between the 3-hour window we were given. He contacted us when he was 20 minutes out from our home & arrived when he said he would. Very pleased with your service!
posted 3 years ago - Sonya C
Great service, great communication. Josh delivered my pup safely to my door and was very professional.
posted 3 years ago - Anonymous
We were very pleased with the service. We were notified when we can expect delivery of our pet and was delivered in the time frame given.
posted 3 years ago - Larry M
Excellent service and incredibly friendly.
posted 3 years ago - Michael C