MyChargeBack Reviews

3.6 Rating 52 Reviews
63 %
of reviewers recommend MyChargeBack

Write Your review

Tell us how MyChargeBack made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
MyChargeBack 5 star review on 26th March 2024
Brenda Wier
MyChargeBack 5 star review on 22nd February 2024
Arnold Pritzker
MyChargeBack 5 star review on 19th February 2024
Enny Claus
MyChargeBack 5 star review on 18th February 2024
Blanchard Lauren
MyChargeBack 5 star review on 17th January 2024
Anthony Teresa
MyChargeBack 5 star review on 20th December 2023
Catalina Kelly
MyChargeBack 1 star review on 27th August 2022
Anonymous
Anonymous
Anonymous  // 01/01/2019
Believe this people at your own risk, the report they promised to give is nothing to write about , beware of double scam and if you have been in difficult spot as a result of their fake promises kindly reach out to Madacovi.co asap for full reimbursement.
Helpful Report
Posted 5 days ago
I reported my case and paid my deposit in 2021. They have done nothing for me and i have been scammed by people who poses as decent detectives. I am very disappointed seeing that I have been scammed and scammed again. Do not use this company it's a scam.
Helpful Report
Posted 1 month ago
Scammers Suck !!!!! I can't believe it! I fell for a fake blockchain.com account through a Facebook scam, i feel so ashamed!! I ended up losing a 150k worth of BTC and other cryptocurrencies. What's worse is My Charge Back was completely useless in recovering my lost cryptocurrency. They managed to trace where it went, but did they do anything about it? I have the guys KYC and everything!! Great I paid for information that is useless to me!! And to top it all off, the communication with Evan has been absolutely horrendous. They knew the whereabouts of the BTC but after that, it was radio silence. What a complete waste of my precious time and hard-earned money, the BTC from the scam and the bad service from MyChargeBack, they give you hope in the beginning to take your money up front for their service but fail to follow through with what they promised.
Helpful Report
Posted 4 months ago
Unfortunately, I cannot recommend the service of MyChargeBack (MCB). Writing the whole story here would be too long. I contacted MCB in April 2022 as I was a victim in a pre-IPO Shares scam. I was contacted very promptly by Estelle Richey (Sales) who promised me that I would receive a 'Cyber Intelligence Report and Bank Wire Intelligence Report' within a few days and the team would act quickly and keep me constantly and pro-actively updated and informed. Furthermore, she urged me to act quickly, as there might still be a chance for the transaction to initiate a call back from the bank. Unfortunately, it took the case worker assigned to me more than a month and several escalations from me to start working on my case. Totally incompetent. And with that, the time for a recall had passed ☹. This was followed by a change of the case worker and a lengthy process with mini-steps and constant questioning and escalation from me, as nothing happened and everything took forever. VERDICT: Good in sales. And after the contract was closed, I unfortunately only had quite incompetent clerks who didn't keep much of what I was promised in the sales call. So far (after 1.5 years) no result and if I don't do follow-ups, nothing happens for months. Very disappointing. Would have preferred to save the money.
Helpful Report
Posted 6 months ago
You are scammers who scam people who have been scammed. You deserve prison, it's a shame. You've been "handling" my case since October 2020. 1200 euros paid, 129 emails exchanged and still no update since 6 months. You're worth that the one you claim to fight.
Helpful Report
Posted 1 year ago
I engaged MCB 3 years ago to help recover funds with Binary Options trading. I provided detailed information and assembled a very thorough document to support my claim. My decision to go with MCB was based on their review of my material and at the same time i was offered a payout sum by the binary options company which I was talked into rejecting by MCB. I put a significant amount of effort into the assembly of a lot of material and providing supporting information and to date have paid them close to AUD20k. I had to deal with some very ordinary people and had to put a lot of pressure on them to keep things moving including the misinformation and costs associated with Apostilling the documents and have them legally processed in Australia. They worked with a law firm in Israel to represent about 20 odd claimants. The last contact I had was they advised my case was dismissed giving a reason that I had previously covered as a potential risk. I have sought further explanation on my claim because this reason was a complete surprise, and to date I have had no response. Very disappointing and their refusal to acknowledge or reply to my latest communications is disgraceful. They have misled me and I am sure others and i would warn people to be very careful with what they commit too. I haven't given up my pursuit to resolve their performance.
Helpful Report
Posted 1 year ago
This company MyChargeBack is scammer it $2500. You give them all the documents and screenshots and a bank deposit they didnt even get results and updates I try , many times try get ahold of there crypto team. No live calll only email it's horrible. Big waste of money can't get a refund
Helpful Report
Posted 1 year ago
To so prevaranti,ne zaupajte jim
Helpful Report
Posted 1 year ago
This company is horrible. My case has been open for 26 months and their communication is non-existent. They do give you updates about your case, and they do give you information on their next steps. But after the 14th months, I have not heard from this company for so long that I assume my case has been closed. Save your money, DO NOT USE THIS COMPANY. They are just as bad as those scammers. They will not be able to recover any of your lost. JUST TAKE THE LOST AS YOUR LIFE LESSON AND MOVE ON! They do investigate into the case, don't get me wrong! But they have zero power to get your money back! So why bother of using their service from the first place? On my own case, I had two advisors working on my case. howard.t@mychargeback.com and his assistant, Markus David (markusd@mychargeback.com). Stay away from this company, people! They not worthy.
Helpful Report
Posted 1 year ago
Fake recovery company is completely accurate.. Ended up giving them 3k because they insisted they can get my stolen crypto assets back. Even Spicer is a liar. All they did for me after months of so called research and me paying them 3k was for them to tell me a Nigerian stole my money and they don’t have the authority to pursue any further. They pressured me to pay them and I got absolutely nothing in return. Mychargeback is a total scam
MyChargeBack 1 star review on 27th August 2022
Helpful Report
Posted 1 year ago
I was scammed by cryptostreetfx over $30,000 I paid this company 2500 to start it’s been almost a year now and they keep giving me an excuse that they have to work with the police in my area for them to be able to recover the funds or help the police recover the funds were in the beginning they said that they would recover the funds stay away a bunch of other scammers
Helpful Report
Posted 1 year ago
Fake recovery company. They have made so much money from scamming victims that they paid off review websites not to be listed. Stay away and contact cryptoscamsrefund at gm ail dot c0m to get your money recovered.
Helpful Report
Posted 1 year ago
I was happy initially happy to work with mychargeback because they promised me that they will work on No win No fees for my case. But eventually they tricked me to pay more than what I lost initially. Now they do not reply to my emails or calls. Now I getting a feeling that this company is a scam.
Helpful Report
Posted 1 year ago
Sadly, they leave customers by themselves. No-one emails back, call back, when you need their support. They leave you alone with cases, which they helped to create. Really strange politics. Waste of time, unfortunately...
Helpful Report
Posted 2 years ago
This is fake
Helpful Report
Posted 2 years ago
Never helped me
Helpful Report
Posted 2 years ago
I lost ten of thousands of dollars worth of bitcoins to this fake bitcoin exchange from a romance scam in 2019. These scam recovery companies just perform superficial recovery work. Examples include finding out who to complain to and who to request assistance from such as banks, police, lawyers, credit card companies, regulators, cryptocurrency experts e.t.c. and drafting superficial letters to them. Scam recovery companies only look up these organisations and contact them to get them to do the scam recovery work. Based on replies to client reviews on trustpilot, Mychargeback has even admitted to contracting actual professionals such as lawyers to write up legal letters (username "Stefan Harner") and as well as drafting request letters to police to investigate the scam (user name "Simon"). In these reviews their clients did not list any (real) professional work that was actually done by Mychargeback. They might perform some of the recovery work themselves sometimes, but only when it is easy to do and doesn't require any professional help like looking up the destination bitcoin address of stolen bitcoins on the internet. Based on replies to client reviews on sitejabber, Mychargeback has admitted to only providing bitcoin "pathway and final e-wallet destination" (username "gabriel a.") for cryptocurrency recovery work. To the untrained eye, it may seem like they are conducting professional cryptocurrency work, but this is just superficial recovery work. Due to the nature of bitcoin technology, this information is kept on the bitcoin blockchain for the public to view. Anyone can look this up, even me. Mychargeback has also provided me with this "pathway and final e-wallet destination" service. However, i have found out the bitcoin transaction IDs as well as the destination bitcoin address where the scammers moved my bitcoins to. I have also identified the organization that received my bitcoins from the scam website. I have contacted customer support at this destination company and requested the identities of the account holders who received my stolen bitcoins. Due to privacy reasons, they weren't able to disclose this. The criminals did barely anything to hide their bitcoin trail which makes it easy to track using a quick internet search. I found out all of this by myself for free just by looking it up on the internet without having to pay mychargeback to do this for me. To do "professional"/"real"/"actual" cryptocurrency work i would have to hire cryptocurrency experts like what other scam recovery companies have suggested to me, and this is mostly for major criminals who try to hide their bitcoin trail through laundering because the crime is serious enough to get the attention of the police. Certainly not for small crimes involving small amounts of money in low level investment scams. Their claim of providing professional cryptocurrency forensics is false since none is required in my case. What law enforcement agencies have trouble with is associating this "pathway and final e-wallet destination" with an identity to issue an arrest warrant. Mychargeback does not provide this service based on what they have told me about their recover strategies. This is because, as Mychargeback has said, tracing a bitcoin path is "designed to provide anonymity". To associate a "pathway and final e-wallet destination" with an identity would require actual professional work like forcing the exchange to disclose the identity of the bitcoin account holders either through the use of lawyers (usually not possible due to privacy laws) or the police (they don't normally bother helping people with "small" losses especially when law enforcement agencies in other jurisdictions have to be involved). Also, it is completely ludicrous how Mychargeback has tried to justify charging an upfront fee for writing up a complaint letter to the police in replies to some of the reviews made by their clients. Police normally write up a police report for you that stays in their system, free of charge. There is no need to pay anyone any money to do this for you. All of this is "obvious" and part of a person's general knowledge and can be done yourself. The only people who won't know this are people who are intellectually disabled or people who live under a rock or people who can't read and write. Any "professional"/"real"/"actual" recovery work is done by actual "professionals" such as banks, police, lawyers, credit card companies, regulators, cryptocurrency experts e.t.c. Clients obviously aren't interested in scam recovery when it only involves superficial and unprofessional cryptocurrency forensics, so it is imperative that their narrative is the provision of "professional" services in their propaganda I found the way Mychargeback falsely insinuated professional scam recovery very insidious, upsetting and completely unethical. They didn't tell me how easy it can be to trace bitcoin history and insisted on being able to provide recovery services and getting me to sign a contract. They either didn't know that some cryptocurrency crimes can be easy to trace in which case they are incompetent, or they knew about it but chose not to tell me. Either way, they did this because they wanted to market the idea that all bitcoin transactions require professional sophisticated cryptocurrency forensics to trace as part of their propaganda which is obviously false. Since they have advertised "pathway and final e-wallet destination" to multiple clients like me and username "gabriel a." on sitejabber, it is most likely they knew it is easy to provide the "pathway and final e-wallet destination" of bitcoins involved in low level investment scams. As described above, i found the destination address of my stolen bitcoins just by doing a quick internet search. There was no need for any cryptocurrency professionalism in my case. Since there is no need for professional cryptocurrency services and relatively easy to trace bitcoins in my case, this would allow Mychargeback to perform cryptocurrency forensics themselves. This way Mychargeback can take full credit for providing asset recovery services which makes it appear as though they provide "professional" asset recovery. It is obviously silly assuming they are professionals just because they are providing cryptocurrency forensics themselves, but this is what they want you to assume. Scam recovery companies avoid disclosing details of this work so they can lay the blame at your feet for not telling them you don't want this obvious rubbish service to justify keeping your upfront fee. I have not met a single scam recovery company that discloses these details of their recovery work before you pay your upfront fee. They will only admit this after you have paid your upfront fee. Furthermore, they will do whatever is in their power and take every available opportunity to insinuate "professional"/"real"/"actual" recovery services when there is none. Examples include advertising customer testimonials of successful recoveries. These testimonials are unreliable. Even scam websites produce them. An example of a scam website that uses testimonials is B4Binary. They have customer testimonials on youtube. A scam recovery company unsuccessfully tried to recover money from these people and the client posted a review about it. That's how i found out about this scam website. Their ideal client is someone who doesn't ask details and ignorant of the recovery process. This enables scam recovery companies to better able argue their innocence in reviews about them since the client is ignorant of how these companies scam people. To this day, Mychargeback still refuses to disclose the recovery process described above on their website and want to insinuate professionalism while admitting to contacting actual professionals to do the professional work for them. Scam recovery companies will pass on any hiring costs of professionals, like lawyers, onto their clients either though the upfront fee or through an additional fee. Some scam recovery companies don't even bother hiring professionals and end up getting the "professional" advice they provide to you completely wrong and in contradiction to the advice given by regulatory bodies, such as in my case with another scam recovery company. Some scam recovery companies have claimed that lawyers have hired them to help recover stolen money from scams. I have not seen any reliable evidence to substantiate this claim or any evidence that the recovery work conducted is "professional", so i would treat this claim as rubbish. The US Securities and Exchange Commission (SEC) has stated the following about asset recovery companies: "Although these companies sometimes claim to have elaborate asset recovery expertise, or even legal expertise, some of them do little more than draft a demand letter to the original scam artist and send a boilerplate complaint to the logical regulatory agency. Those are two steps that victims can take easily on their own, free of charge.". To find this search for "Investor Alerts and Bulletins" article on the SEC website dated August 9 2016. So far, the recovery strategy used by Mychargeback is similar to this description by the SEC. As you can see, scam recovery companies are largely legalized frauds a bit like what you see in real estate agents, car salesmen, tv advertisements, banks, politicians e.t.c. The big difference is that the later provides something useful to society while scam recovery companies don't. This review should be taken seriously and not just with a grain of salt. Scam recovery companies also go around requesting for informative reviews like this to be removed to keep prospective clients ignorant of what they actually do. I have already had one of my reviews warning clients about this industry removed by Mychargeback on trustpilot with no reply from them. However, they don't remove critical reviews that aren't as informative and will reply claiming innocence since the review doesn't do a good job of showing fraud in the first place. An example is the review by username "Norbert" on trustpilot. This behaviour gives prospective clients the illusion that Mychargeback doesn't go around removing critical reviews and that there is nothing wrong with Mychargeback since these reviews don't do a good job at proving fraud. This behaviour is pretty typical of scammers. As for positive reviews, just ignore them. Virtually none of them disclose the fact that Mychargeback contacts actual professionals to provide recovery services or provides superficial recovery services when a professional isn't required. In a review about Mychargeback on sitejabber by username "gabriel a.", they replied and said they were "reticent at first" in taking on a case involving cryptocurrency due to the anonymity bitcoin technology provides. I am guessing they were also "reticent" for a second, third, fourth time e.t.c. when offering later clients, like me, cryptocurrency recovery services. However, they never appear to be "reticent" at all when taking people's upfront fee.
Helpful Report
Posted 3 years ago
MyChargeBack is rated 3.6 based on 52 reviews