Myhermes Reviews

1.2 Rating 7,025 Reviews
A
Happiness Grade
A

Returns - Easy

100.00%
Industry Average
I had a parcel to be collected it didn't have the right returns label the young man who came to collect told me to get another one.
posted 2 years ago - Judith Nelson
Hermes collect all of my Amazon returns and deliver around 1 in 5 parcels we receive in total. The delivery staff are always courteous, friendly and punctual. It looks like many of the reviews are made when something goes wrong so for a balanced opinion I would look around. I personally would recommend them based on my own experience.
posted 2 years ago - Anonymous
Ordering from many online retailers who using Hermes delivery services.never got a problem.hermes drivers always in time,prior delivery receiving email or text.they work very hard to do their job.parcel shops good too,returns collected fast.recently i received parcels from SImplyBe,Curvissa,Cottontraders,QVC,JDWilliams.Happy with Hermes .giving them 5 stars.Thank you for our hard work.
posted 2 years ago - Inara
delivery excellent but update of tracking returns via Parcelshop for Refund - rubbish. pl
posted 3 years ago - Anonymous
The current issue I have is with their new website--problem logging on,locate parcels in transit etc--it has a 'classic' option which works well WHEN you can locate it--even sending a parcel is now a chore and the new labels are very poor (no returns label?).
posted 3 years ago - Martin Raynsford
A great service from the regular Hermes driver especially during the Lockdown. Having received regular parcels and sent returns they always arrived without fail when I had arranged. Looking at other reviews its a pity some people haven’t had the same service as I have had. Thank You
posted 3 years ago - K Dunn
During lockdown we have had no end of deliveries from Hermes and I have to say the delivery person has gone above and beyond as we seem to have endless returns booked that weren't actually required and he's been so understanding I would love to name him but I don't know his name due to the dropping of then standing away he's a credit to Hermes.
posted 4 years ago - Susan O'Riley
My local Hermes delivery driver is brilliant- always friendly and always returns when I’m home, tries more times than he has to - thank you Alan!
posted 6 years ago - Deborah