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I had a parcel to be collected it didn't have the right returns label the young man who came to collect told me to get another one.
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posted 2 years ago
- Judith Nelson
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Hermes collect all of my Amazon returns and deliver around 1 in 5 parcels we receive in total. The delivery staff are always courteous, friendly and punctual. It looks like many of the reviews are made when something goes wrong so for a balanced opinion I would look around. I personally would recommend them based on my own experience.
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posted 2 years ago
- Anonymous
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Ordering from many online retailers who using Hermes delivery services.never got a problem.hermes drivers always in time,prior delivery receiving email or text.they work very hard to do their job.parcel shops good too,returns collected fast.recently i received parcels from SImplyBe,Curvissa,Cottontraders,QVC,JDWilliams.Happy with Hermes .giving them 5 stars.Thank you for our hard work.
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posted 2 years ago
- Inara
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delivery excellent but update of tracking returns via Parcelshop for Refund - rubbish. pl
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posted 3 years ago
- Anonymous
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The current issue I have is with their new website--problem logging on,locate parcels in transit etc--it has a 'classic' option which works well WHEN you can locate it--even sending a parcel is now a chore and the new labels are very poor (no returns label?).
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posted 3 years ago
- Martin Raynsford
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A great service from the regular Hermes driver especially during the Lockdown. Having received regular parcels and sent returns they always arrived without fail when I had arranged. Looking at other reviews its a pity some people haven’t had the same service as I have had. Thank You
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posted 3 years ago
- K Dunn
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During lockdown we have had no end of deliveries from Hermes and I have to say the delivery person has gone above and beyond as we seem to have endless returns booked that weren't actually required and he's been so understanding I would love to name him but I don't know his name due to the dropping of then standing away he's a credit to Hermes.
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posted 4 years ago
- Susan O'Riley
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My local Hermes delivery driver is brilliant- always friendly and always returns when I’m home, tries more times than he has to - thank you Alan!
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posted 6 years ago
- Deborah