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Myhermes Reviews

1.2 Rating 7,030 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
“ Am so pleased Neil is back. Fantastic service and always a smile See you soooooooon Lynne gray ”
posted 4 years ago - Lynne Gray
“ Customer service is a joke , they want to charge me for a oversized parcel that wasn’t, can’t email , the stupid chat line is a absolute joke, won’t be using this company again, all I want is to talk to someone to sort this out. ”
posted 4 years ago - Anonymous
“ I am aware many people are not happy and perhaps not received the service they would like but I don't believe its the fault of the company just a handful or employees. ”
posted 4 years ago - Billie
“ Gary Smith is a regular Delivery Man for Myhermes. We have had parcels collected and delivered by him for well over year as he covers our area. Reliable, trustworthy and always a pleasure speaking to him. I have quite a lot of deliveries and collections, so I hope he doesn't leave, he provides a quality service. Would recommend to anyone. ”
posted 4 years ago - Gary Davies
“ Excellent service and very friendly delivery people. Would highly recommend. ”
posted 5 years ago - P. Khalaf
“ Unbelievable how poor the service is from Hermes Rude unpleasant person who collected the small....important...parcel One week later untraceable, uncontactable, total disinterest. This company needs publicity and new management ”
posted 5 years ago - Sally Fleming
“ Our Hermes delivery driver here in Tewkesbury is DANIEL. He is EXCELLENT in EVERY WAY. He always goes the extra mile to be most helpful , very polite and cheerful even on rainy days and he is also very efficient in his work. Thank you Daniel , we do appreciate your exceptional customer service ! Karen ”
posted 5 years ago - Karen Mackay
“ Hermes was previously quite a reasonable delivery service. ”
posted 5 years ago - Regular Hermes Customer
“ Brilliant customer service very polite drivers quick service always happy to help keep you informed all the way up to delivery thanks ”
posted 5 years ago - Sharron Klak
“ Brilliant service very polite drivers quick service always happy to help keep you informed all the way up to delivery thanks very happy with the service ”
posted 5 years ago - Sharron Klak