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My Holidays Reviews

1.9 Rating 113 Reviews
D
Happiness Grade
D

Customer Service - Average

54.55%
Industry Average
It was nearly impossible to reach any of their customer service agent, and when we finally did, they were incredibly unhelpful and dismissive.
posted 8 months ago - Samira
On top of numerous emails, this week I have called customer service 3 times and every time they flat out will refuse to just put me on the phone with the agent I've been emailing who is supposedly "getting it sorted".
posted 8 months ago - Chris Lee
My Holidays is doing fraudulent service. I booked a ticket to Dubai and cancelled the same within 48 hours. The airline' cancellation charges is only 240 AED, but My Holidays took AED 200 as cancellation charges. They sent mail the refund will reach me in 8 weeks. When we asked for the reason, nobody answer me properly. They are scammers. Don't book tickets here.
posted 1 year ago - Anonymous
What kind of service do you provide.
posted 1 year ago - Anonymous
What makes this experience even more frustrating is the lack of adequate support and understanding from the MyHolidays customer service team.
posted 1 year ago - Monish K Mohandas
with no clarity as to why they were charging a service fees over and above the airline charges when i had paid them a higher fees at the time of booking for no further charges for amendments/ cancellation.
posted 1 year ago - Nitin Kumar Agarwal
This service is terrible.
posted 2 years ago - Petr Ponomarev
Horrible horrible service below the mark lack of transparency no customer service what’soever last time
posted 2 years ago - Anonymous
I had booked my hotel from my holiday , venue was good but room service was at worst. Good food available at shrusthi farms, shahpur but please work on room service.
posted 3 years ago - Anonymous
I made a huge mistake to book my ticket with My Holidays. Totally messed up. These guys have no responsibility to cancel the ticket and change the date.. very disappointed with their service..
posted 3 years ago - Rajat