MURO Reviews

4.7 Rating 107 Reviews
A
Happiness Grade
A

Customer Service - Good

92.31%
Industry Average
I bought the MASSIVE pack in November 2018 for my daughters second Christmas - it didn’t arrive until January but it was like a second Christmas Day when it did! The quality of every single piece is just incredible, she has learnt to build, improve her hand dexterity and coordination, create ball runs and really do whatever she wants! It’s all safe and smooth, inventive and FABULOUS! All her friends have played with it and I love that it is made from wood, and a sustainable waste material at that! As she’s grown we have switched parts round to try new things and can’t wait to buy more! The service was incredible and our late delivery was only due to transport but we had emails every step of the way and Jeremy was so upset that we didn’t have it when we should have, but that only showed how much he cares.
posted 3 years ago - Kallie D
The board and all the toys are a wonderful quality and the service was very good as well!
posted 3 years ago - Anna C
Not only is the board incredibly well made and lots of fun for the little one. The customer service is outstanding. I love MUROs ethos and dedication to open ended play. Can't wait to order more add ons. Thank you MURO. Your the best 😜
posted 3 years ago - Samantha D
excellent service delivered on time ,we would highly recommend to anyone ,hope to order more soon .
posted 3 years ago - Alan W
Brilliant toy. My 4 and 1 year old play with it every day. There’s lots of different ways for them to play with it. Really happy we bought it. Had a small problem with one of the parts and the customer service was great and quickly replaced it.
posted 3 years ago - Lizzie
The customer service has, however, been good and I look forward to playing with the missing and replacement components in due course.
posted 3 years ago - Stephen M
We have had a couple of issues with some of the toys being a bit loose on the board but Laura and been so helpful in resolving everything and the customer service has been excellent.
posted 3 years ago - Grace K
The customer service has been excellent and we would certainly continue purchasing new toys from them as our son grows.
posted 3 years ago - Grace K
He’s recently started focusing on the pegs and was so proud when he managed to put the block back in the hole, it’s amazing to see how differently he has played with it so far! Customer service was great, communication has been prompt, friendly and helpful.
posted 3 years ago - Leanne D
Excellent service
posted 4 years ago - Anonymous