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Myprotein Reviews

2.8 Rating 180 Reviews
F
Happiness Grade
F

Refund - Difficult

20.00%
Industry Average
Kiwi strawberry flavor contains harmful red dye 40. No one will appropriately respond or refund. Customer Service is all robots.
posted 1 month ago - Anonymous
Half my order is missing, I was told too bad and then when pushed will only refund a portion of tge missing product. I will be going to Fair Trading
posted 2 months ago - Anonymous
Customer service is non- existent. They don't have a quick response time - no email address and no telephone number. They expect you to resolve queries via a text book on their website! This isn't a survey I'm asking about my missing parcel and asking for a refund. AVOID!
posted 11 months ago - Anonymous
Do NOT buy from this company! They shipped damaged product and with the provided pictures they requested they are not issuing a refund. Very difficult to work with and can not get in touch with a real person
posted 1 year ago - Anonymous
Have refused to refund me and only give me credit despite their refund policy.
posted 1 year ago - Fiona Tawse
I contacted customer service right away, but they have been beating around the bush and asking for details of my order despite me uploading all the details and proof of damage at my initial request for refund.
posted 1 year ago - Anonymous
I contacted customer service right away, but they refused to amend the order and told me to return it for a refund.
posted 1 year ago - Marcus
It is now 2 weeks I have no order and now i have been told to wait for a refund whilst they carry out their investigation absolutely appalling.
posted 2 years ago - Jiten19
My order is still outstanding, no update on canceling, no update on my refund.
posted 2 years ago - Phil
Now they sent me a totally different looking document for refund from the first one for only 1 product, not all four I received!!! I’ve chosen Evri courier company to pick it up this Wednesday as in no way I would go anywhere with it anymore.
posted 2 years ago - Anonymous