mytheresa.com Reviews

2.1 Rating 120 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
I purchased a bunch of dresses from them bc of the free returns.
posted 1 month ago - Anonymous
The website lists links for returns and one for exchanges.
posted 1 year ago - Anonymous
They told me that they would not give me a refund or an exchange as the returns policy was 30 days which is absurd and unfair as obviously this makes it impossible to return Christmas presents unless they are bought in December.
posted 3 years ago - Adrienne O
They used "they are currently having big volume of customer returns" as excuse and did not process my order.
posted 5 years ago - Anonymous