“
Got in touch with Customer Service who requested pictures etc.
”
posted 1 month ago
- Anonymous
“
Really bad customer service.
”
posted 6 months ago
- Konstantinos
“
Extremely poor customer service for a so-called luxury retailer.
”
posted 7 months ago
- Celine
“
Despite numerous requests to the company's customer service department, the company refuses to follow up or do anything about it! The company won't even call DHS (its chosen delivery method) or call customs to ensure that THEY provided the correct paperwork.
”
posted 7 months ago
- Anonymous
“
Customer service said too bad they’re final sale and it’s too late.
”
posted 8 months ago
- Kristina
“
And the explanation?
“Unfortunately, we are unable to provide the selected payment service.
”
posted 8 months ago
- Anonymous
“
Very bad customer service
”
posted 9 months ago
- Anonymous
“
Horrible after sale service. They refuse to refund for faulty items.
”
posted 10 months ago
- Anonymous
“
A luxury retailer should uphold higher standards — in product quality and in customer service.
”
posted 10 months ago
- Anonymous
“
And in approximately an hour I received an email from MYTHERESA ‘Unfortunately, we are unable to provide the selected payment service.
”
posted 10 months ago
- Anonymous
