Nalai and Co. Reviews

1.1 Rating 155 Reviews
D
Happiness Grade
D

Customer Service - Average

54.17%
Industry Average
They will not exchange or allow returns, Crappy customer service! Took forever to get them (slow boat from China), When I did, way too small. Also, the bras were stained and the seems were freying, very poor quality.
posted 4 years ago - Vicky
NO CUSTOMER SERVICE HELP WHATSOEVER!!! After my first and only purchase from them, I have been emailing them for 7months due to a misleading sales order and I have taken this as a loss. AVOID AT ALL COST!!! I will never shop here again.
posted 4 years ago - Chelsea
Tracking does not work. Tried to cancel order, no reply to several emails. Opened a dispute with paypal. They did not respond. When escalated, apparently they did respond. Waiting to see outcome. TERRIBLE CUSTOMER SERVICE. THEIR JUNK COMES FROM CHINA!
posted 4 years ago - Doug
du polystyrène !!! Elles sont légères c'est vrai!!! Pas de réponse de leur service client .
posted 4 years ago - Jos
Zero star. No service. Bad product arrived broken. No refund and nothing like the picture. Never buy there!!
posted 4 years ago - Anonymous
I contacted custermer service, they said to send a picture.
posted 4 years ago - Anonymous
Do not purchase a posture corrector if you’re over 5 foot or 100 pounds. One size does not fit all . Worst customer service I have ever experienced will never use this company again.!!!! Emailed them over and over and they don’t care!
posted 4 years ago - Rrwe
Absolutely rubbish product - perfect posture corrector - doesn’t work at all . There is not customer / return services , so you will lost your money if you buy this product
posted 4 years ago - Miryam
Terrible customer service
posted 4 years ago - Anonymous
If I could I would give no stars. This product is trash. Customer Service is no help. The company should discontinue selling any products.
posted 4 years ago - Marissa Smith