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Naturaw Reviews

4.8 Rating 2,701 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,701 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
I have tried other brands but love Naturaw because 1. the food is fresh and chunky (not mushy) and my dog loves it and 2. because I love the minimal recyclable packaging. I will definitely be ordering again
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Posted 3 years ago
Received my first order and was surprised as the food is human grade and full of good quality meats. Also so happy with the no plastic recyclable packaging so my babies get excellent food and we're also helping the planet.
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Posted 3 years ago
Our dog loves her food, she always has, but since we changed to Naturaw she loves it even more! She is so excited when we get a box out for her she’ll even wake us up early just to be fed! The packaging is great, it’s nice to know we’re not buying anything with plastic in it. Delivered to the door every month, what’s not to love!
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Posted 3 years ago
Been having lots of different raw foods. I like the fact that it isn’t sloppy like some I’ve had. The packaging is great no plastic so very environmentally friendly. Definitely will continue to buy this food. Would highly recommend.
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Posted 3 years ago
I have a very fussy Frenchie, and have tried feeding raw before, but he refuses to eat them a second time. Apart from the vegetable box, he has loved all the flavours he has tried. High quality meat and very environmentally friendly and great delivery service.
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Posted 3 years ago
Switching from dried food to Naturaw has made a big difference to my puppy. He loves it and it suits his digestion perfectly. He is no longer trying to steal other food and is not bothered about treats (though he still has the odd one!). He used to go to the toilet copiously and this has stopped, he is now always clean at night too. He is a large dog and already weighs over 20 kilos.
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Posted 3 years ago
We have a one and a half year old Beddlington Whippet cross called Ned who has had a terrible tummy right from the start. We've tried many different diets but ummed and ahhed about going raw for ages, lost in the various choices and giving up the freezer space etc etc. We actually went with Naturaw because they do a gentle starter box to introduce sensitive tummies to raw food, which i found really comforting and sensible.. Needless to say it was a ginormous success and Ned is thrilled with his new diet. Having run away from his food most of his life he now does circles when it appears and he has gone from doing about 15 poos a day to 1.... which is thrilling for us!
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Posted 3 years ago
Our dogs love them
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Posted 3 years ago
Excellent my dog took to the meat no problem he has been on raw all his life 6yrs used to get nature's Menu but natural look fresher
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Posted 3 years ago
My dog will only eat chunks and lives Naturaw beef chunks
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Posted 3 years ago
I was always a bit intimidated by the idea of feeding raw. After coming across Naturaw by fluke in an independent supplier, the simplicity of their complete meals had made the transition easy. The added bonus of their packaging being totally compostable making them a truly sustainable company
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Posted 3 years ago
Packaging and delivery packing is fantastic. No plastic, no polystyrene. If only every company did that. But, the food isn't balanced enough for our dogs. It is 100% meat when you need 15% vegetables to make a balanced diet. Yes, we could supplement, but why would we want to do that? Also, you need to offer a 1kg option. If you have two big dogs like we do that is needed.
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Posted 3 years ago
Hi Thomas, thanks for the review. A very high proportion of our customers choose not to feed veg for a variety of reasons. By adding it to every product we would be excluding all of them from being able to feed it. This is why we choose to provide it separately so it can be added by those who need it and our food can be tailored to suit every individual dog.
Posted 3 years ago
Terrific product. Our pup literally shook with excitement when he first ate the puppy blend. Now he’s hooked!
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Posted 3 years ago
I transitioned over to Naturaw from another provider as I was unhappy with the declining quality of their raw food and where the product was being sourced from. My Romanian rescue dogs had started to reject the food but this has changed since switching over to your company. The attention to pet needs is paramount but I feel that naturaw should be commended for their approach to planet resource sustainability with their packaging and tree replanting incentives. The food is securely packaged and protectected in its woolly blanket 😁 Congratulations 10 stars if I could give them Sarah Laws Captain "RoRo" Roman Laws CodyJo "cupcakes" Laws
Naturaw 5 star review on 30th September 2021
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Posted 3 years ago
Excellent products, service and recyclable packaging. Much better than Nutriment.
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Posted 3 years ago
Love the Naturaw products and their ethos, and most importantly, my dog loves them too!!
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Posted 3 years ago
The ONLY food my puppy will eat! Wonderful packaging, quick, painless ordering and delivery. Dotty is thriving and healthy, it is often commented on how shiny her coat is and I put it down to her food!
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Posted 3 years ago
Have always believed this product to be outstanding quality and company provides excellent service. Love how ethical is too. Can send my puppies to their new homes certain owners are confident to feed correctly.
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Posted 3 years ago
Very much like the food and ethos from this dog food company - dog likes it too! The packaging seems much more environmentally friendly than the usual plastic, and the choice of food is great. Even delivery is well packaged.
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Posted 3 years ago
My dog loves the raw completes and I am very happy that the packaging is eco-friendly. The only reason I didn't give 5 stars is because you often are out of stock of some completes. Your prices are relatively high, but I accept that with the high quality meat and eco-friendly packaging.
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Posted 3 years ago
Naturaw is rated 4.8 based on 2,701 reviews