Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,702 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent.”

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Posted 4 years ago

“Quick easy and efficient ordering and delivery. Dogs love this food have been on it about 5 years best change for them ever. Also in recyclable containers Not plastic. All good. Happy healthy dogs.”

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Posted 4 years ago

well this is awkward... somewhere a confused British Gas employee is looking at a picture of dogs 😂 Thanks for the review Vickie! xx :)

Posted 4 years ago

“Our dog loves the Naturaw product. We love the eco friendly packaging and the speed/reliability of delivery.”

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Posted 4 years ago

“Have loved Naturaw since beginning our pup on their food. They tick all the boxes in terms of ethical and local meat, plastic free packaging, and speedy delivery. Great customer service, highly recommend.”

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Posted 4 years ago

“Been a customer for a few years now and can never see us changing. The quality, variety and ease of ordering are just what we need, the biodegradable packaging of the food and the delivery in cardboard with wool liners that are returned and reused for a discount was a fabulous addition to an already fantastic company. Thanks Naturaw, doing all you can to feed our fur babies well with minimal burden on the planet :-)”

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Posted 4 years ago

“We have used Naturaw for over two years now and we have always received a brilliant service. The products are always fresh and delivered really quickly. The eco friendly, biodegradable packaging is amazing and a brilliant step to prevent waste. There is a wide range of food options from puppy, a large selection of meats and senior. The fact that it is human safe means I know my dog is eating good quality food.”

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Posted 4 years ago

“Our dogs love your products, we are very pleased with the quality. The service is very good, efficient and always on time. Thanks Naturaw”

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Posted 4 years ago

“Amazing quality, love the eco friendly packaging and quick delivery. I love that the meat is from humanly slaughtered animals. I am vegetarian and like to know that the meat i am buying for my cats comes from animals who have had a good life and have been humanly slaughtered. Lovely team who reply quickly and who are really helpful. I would recomend to anyone who has a cat or dog. However, it would be great if there was some obvious information to inform people that the food is fine for cats. Maybe even in the branding. Our cats love the food and i'm sure many more people would buy it if they new it was good for cats too.”

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Posted 4 years ago

Hey Emma, thanks for taking the time to review us :) Cat wise, we did launch a cat range but we had issues with using the packaging and uptake wasn't huge. We are always working on new products for the future though so don't write us off for team Cat yet x

Posted 4 years ago

“The food is of great quality for my flatcoated retriever. She is very healthy, lean with a glossy coat. The packaging is very earthy and degradable. The team working for this company have always been quick to answer any queries and are very friendly. I highly recommend this company if you are considering raw food. The food is perfectly calculated to muscle, offal and bone for your dogs health.”

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Posted 4 years ago

“I'd been researching raw food brands for a while and when I came across Naturaw I was blown away by the food quality and the company ethics and sustainability. I love that the packaging is plastic free and compostable, the website is great and has so much valuable information and I also love the subscription service, saves time and hassle every month and its so convenient with the food delivered to my door. I would highly recommend Naturaw to anyone looking to move their beloved pooches to a raw diet.”

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Posted 4 years ago

“Our dog loves the Naturaw food and we love the excellent flexible service experienced on every delivery. Tks”

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Posted 4 years ago

“Highly recommend Naturaw, my 2 Cavapoos absolutely love it and clear every bowl. I have a subscription for a taster box every 3 weeks which works brilliantly for us and we save the wool liners to return for £5 credit after 4 boxes. Brilliant service! Thank you.”

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Posted 4 years ago

“We were so delighted and relieved to finally find a raw dogfood company with green and eco-friendly principles. We had previously been growing a mountain of plastic tubs that our council couldn't recycle, and felt so bad that we were considering giving up raw food, even though it was so good for our dog. But then we found Naturaw - recyclable cardboard packaging and sheepswool insulation (that you can return every few months to be reused, and get £5 off!). Perfect. And Coco loves it!”

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Posted 4 years ago

“Absolutely brilliant company. Love the packaging, love that the meat is well sourced, my dog loves it too (yum yum) and she looks great. 100% Recommend.”

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Posted 4 years ago

“My mini Schnauzers love the food, I get a starter box every month. I love the fact that the food is not packed in plastic so I can compost the boxes. It’s great value, I would recommend you give it a try.”

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Posted 4 years ago

“Always such easy communication from ordering to getting it at our front door. My dog couldn’t be happier with this food, sneakily when I’m not looking my cats take some too!”

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Posted 4 years ago

“Having tried several different brands of raw food, we stick with Naturaw for its excellent quality, environmental packaging and ethics. Food is less smelly owing to its freshness and quality. Variety is important for dogs on a raw diet and Naturaw’s range is excellent. Sometimes food sticks slightly to the packaging, but I don’t find this a problem... neither does my dog. It’s very clean to handle (unlike some of the plastic versions) and fits well in the freezer. Finding the right food can be a mind field but this ticks all the boxes. I also like that the content and nutritional value is made available and vegetables can be added separately (although we give our dog vegetables, she doesn’t like meat with veg blended in.) Most importantly our dog loves the food! She’s a mini schnauzer, who can be fussy but never misses a meal. And is always being complimented for her great figure, coat and all round health. Vets and dog enthusiasts joke we’ve got the sport version but I’m convinced it’s being we feed her well.”

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Posted 4 years ago

“Brilliant service. Very quick, very good value for money. Packaging has been thought about and all of it is reusable or compostable. Very easy to give the dogs the weight of food you want them to have and to adjust it if they need to lose weight or need extra food for any reason. We have tried other companies of raw dog food and this has been the best so far for service, quality,, value for money, ease of use, sustainability and overall total package”

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Posted 4 years ago

“The breeder recommended your product, and my puppy loves it. Order delivered very quickly, well packaged to keep frozen, and ready to pop straight into the freezer. Thank you. ps - the price is very reasonable too.”

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Posted 4 years ago

“Brilliant service as usual from Naturaw, love the compostable tubs and returnable wool liners, and our two cats Luna and Nero very much love their food!”

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Posted 4 years ago

Naturaw is rated 4.8 based on 2,702 reviews