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NatureCity Reviews

4.6 Rating 208 Reviews
92 %
of reviewers recommend NatureCity
4.6
Based on 208 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read NatureCity Reviews
Visit Website

Phone:

5619827917

Email:

smadmin@naturecity.com

Location:

990 S Rogers Circle Suite 11
Boca Raton
33487

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Anonymous
Anonymous  // 01/01/2019
Very good products slow to ship
Helpful Report
Posted 8 months ago
I think Nature City products are excellent. However, I struggle with your website and its functionality. I think you have made the rewards program much too complicated and navigating how to use it is extremely confusing. As a result, I am not getting what I earn through the rewards program. My personal opinion is that it is not user friendly.
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Posted 9 months ago
Your web-site is difficult to use. I do not want a monthly subscription. I prefer to order several bottles at once. I travel and it is difficult to have a subscription. I will call and try to correct this issue.
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Posted 1 year ago
I tried to log into my account to place an order. I was informed I needed a code, never did before. I placed order without logging in. Beverly
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Posted 1 year ago
Great products we have used for some years. Today I got this request for a review. It’s the first response I’ve received following sending in a complaint about payment processing. After exactly 10 attempts to pay for an order one finally went through. This was highly annoying as all my accounts are valid and I was trying to expedite an order
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Posted 1 year ago
Every time I apply my rewards code, it never seems to go on my invoice. Very frustrating
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Posted 1 year ago
Website ...meh!
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Posted 1 year ago
I like the products but I was unable to use my points on my web order today so I'm not happy with the web side of things
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Posted 2 years ago
Hi David, we're sorry you had difficulty. We’re glad that Miranda was able to help you figure out how to get your points applied and hope you enjoy your order!
Posted 2 years ago
There is no way I could see to subscribe to a monthly delivery of two of the same item. I had to place two separate orders. Also, you almost lost my business because I keep receiving phone calls even though I’ve asked not to be called. On those two separate orders, I made up phone numbers.
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Posted 2 years ago
NatureCity is rated 4.6 based on 208 reviews