Nespresso Reviews

“ I ordered coffee and accessories twelve days ago. They have not arrived. I contacted the customer help line and gave up after being on hold for 25 minutes. I then used their chat function I was promised delivery the next day. Nothing arrived. Abysmal company. ”

“ Absolutely horrible delivery experience today! First time receiving anything from Jitsu, and the driver stole the package off my front porch. ”

“ The email offered a £35 discount if you ordered 130+. I ordered 300 - no discount and no promotional code on line. The site said "Next day delivery". Never happened. Arrived after 3 days after I contacted them to find out where my delivery was. So a completely misleading , possibly dishonest promotional offer. ”

“ No one made contact with me or acknowledged the missing delivery. ”

“ I placed an order on Friday, delivery window "2-4 days". ”

“ Delivery is questionable (I received my neighbour’s order last week so his pods were not collected). ”

“ The only reason I've kept my account active with an auto delivery each month is I have this expensive machine that only accepts genuine Nespresso cartridges. ”

“ Horrible low end delivery service keeps making the same mistake over again. Cannot deliver to the right address and then hours of dealing with customer service. The service deliver company is as bad as Nespresso. I feel like they do not care. Done with them even though I love the coffee. They make make it too hard to get to preserve their margin. I will find a better and more accessible option ”

“ Nespresso might be losing a customer over this as I have asked them not to use this delivery service for my orders. ”

“ FYI! Nespresso commitment is zero about orders delivery, they do not follow their delivery options, Also, they have set expedited same day delivery for orders above$125.00 which never showed up at their check out screen. please be on lookout for this! ”