Nespresso Reviews

“ Horrible low end delivery service keeps making the same mistake over again. Cannot deliver to the right address and then hours of dealing with customer service. The service deliver company is as bad as Nespresso. I feel like they do not care. Done with them even though I love the coffee. They make make it too hard to get to preserve their margin. I will find a better and more accessible option ”

“ Nespresso might be losing a customer over this as I have asked them not to use this delivery service for my orders. ”

“ FYI! Nespresso commitment is zero about orders delivery, they do not follow their delivery options, Also, they have set expedited same day delivery for orders above$125.00 which never showed up at their check out screen. please be on lookout for this! ”

“ It was it was a skit from Fawlty Towers!! I was supposed to have far delivery & still waiting - it was due earlier on the day & the driver *thinks* he’ll be able to deliver at 8. ”

“ Called three times after a delivery came with half the order I made… been put in a queue for 1.5 hours.. no one answered. Called next day 1.2 hours… nothing. Used the WhatsApp- nothing. The only way to buy the capsules (been doing it for the last 5 years) is through the website… Just putting my Nespresso machine on eBay and never again falling on this trap! ”

“ Now it’s wait till Monday which is 9 days after irdering! I’m not waiting 9 days for a coffee delivery! It says in tracking it was in the area on Monday now it’s Friday clearly there’s a problem but, not 1 customer service rep will help. ”

“ Delivery Policy: Up to 2 business days Delivery Time: The order will be delivered by 20:00 on the next business day Actual Delivery: a week, a month, maybe doesn't deliver at all. ”

“ I placed an order to be delivered on Monday betwee 5PM and 8:30PM (delivery fee $5). ”

“ Delivery and customer service is terrible. ”

“ Overrated machine and expensive pods. The ONLY way to buy pods is through Nespresso or via Amazon with limited choices. No local source is available. And they have carrier delivery problems now. I am going back to the kcup machine. MAYBE in 2030 when the verturo patent expires and they have humility I will try again…but more than likely they will be replaced. ”