“If their product arrives faulty, you, the customer, are expected to spend a lot of time on the phone to someone before they send out a replacement. They don't offer anything by means of compensation either”
“Sadly for me the bed did not work out for me after trying it for several months, but the customer service I received was "excellent". The Customer service help I got from Cory in helping to return my mattress and in getting my full refund was super! I can not say enough of how helpful he was!!”