PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery ,excellent sweatshirts ,very pleased”

Helpful Report

Posted 10 years ago

“Although the jeans received were labelled incorrectly, Pilot was easy and quick to contact and easy to return for an exchange or refund.”

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Posted 10 years ago

“I ordered a Canada Goose jacket, the price was the best on the net. It came promptly and was double bagged. Very pleased indeed.”

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Posted 10 years ago

“extremely efficient, quick delivery easy to deal with.”

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Posted 10 years ago

“Excellent ordered 8am Thursday came 11 o clock next day even using standard delivery. Excellent service will definitely be using website again. Thanks.”

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Posted 10 years ago

“The site is really well designed and easy to use / order from. The delivery was rapid, next day in fact! However one slight problem was that one shoe had a lace missing. I emailed to explain the situation and got a prompt response and apology from Claire, the dispatch manager. That is excellent to see. Now I await to see how quickly this lace arrives but im sure it will be soon just like with the shoes. All in all a great experience - mistakes happen but I judge companies on how they respond and netclothing seem to really have a great approach to customer service. Thank you Claire and team!”

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Posted 10 years ago

“Very pleased with service buying and returning goods, will shop here again.”

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Posted 10 years ago

“First time I have ordered from Pilot, and it was only a beanie hat, but the service was excellent, good description of product, competitive pricing, and good delivery service and service.”

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Posted 10 years ago

“Was rapid response Thank you have your being . I was very happy .”

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Posted 10 years ago

“Hi Everybody, Happy New Year. I have never had a problem with stock/Postage Etc always all good.”

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Posted 10 years ago

“I got my shirt one day after i bought it. I love that shop...!!!”

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Posted 10 years ago

“Amazing site! Great product and came quickly. Fully recommended and will be doing business with again! Keep up the good work!”

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Posted 10 years ago

“Great website and quality service with quick delivery.”

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Posted 10 years ago

“Super quick delivery and very helpful, fantastic!”

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Posted 10 years ago

“Very impressed with the swift and efficient service. Very reliable indeed and I was kept informed on the order and delivery throughout - a real 'beacon' service for online retailing. Thank you very much indeed - and keep up the good work!”

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Posted 10 years ago

“Excellent service especially info about delivery”

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Posted 10 years ago

“Quick delivery, and great quality items. Love them”

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Posted 10 years ago

“Excellent service, I will definitely be shopping with you again”

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Posted 10 years ago

“Excellent service. Text and emails worked very well. Postage very fast and free, would definitely use again. Packaged very well. Only point would be to make postage timescale more obvious on the payment screen. Free next day delivery is a good point which should be make clearer”

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Posted 10 years ago

“REALLY HAPPY WITH THE QUICK SERVICE FROM PILOT LET ME NO WHEN MY ORDER WAS ARRIVING THANK YOU REALLY HAPPY WITH MY ORDER”

Helpful Report

Posted 10 years ago

PILOT is rated 4.7 based on 1,681 reviews