PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order was fantastic but when trying to make my second and third it would take payment and I would sit back and await my parcel when it didnt arrive I would call to be spoken to by quite a rude gentleman who would say I emailed you to say its declined I would argue the fact I never got the email, then on all 3 occasions as soon as I put the phone down the email comes through.... Coincidental wouldnt you say. Overall customer service needs great improvement.”

Helpful Report

Posted 12 years ago

“Excellent service. Quickest delivery I've had out to Australia. Being English over here isn't easy clothing wise (they dress like bumpkins!) but you guys make it easier!”

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Posted 12 years ago

“Excellent onesie best on market zip goes both ways so you dont have to strip off for a quick toilet break, really comfy washes well would recommend well worth the money”

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Posted 12 years ago

“Always a great service, faultless as is the merchandise.”

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Posted 12 years ago

“Fast delivery and good prices, I have used Net Clothing twice and both times they have been excellent.”

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Posted 12 years ago

“There are great products and the service is great.”

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Posted 12 years ago

“I was pleased with the barbour crystal biker jacket as I wanted a lighter weight jacket , that was practical although made me feel special enough to wear anywhere. The only disappointment is that the belt is far too long and easily slips out of the belt holders. In fact I mean to call and complain .”

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Posted 12 years ago

“I like Net Clothing is reliable and good friendship.”

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Posted 12 years ago

“Ordered items very easily on the Internet and they arrived within 24hrs. Very impressed and will order again with Net Clothing”

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Posted 12 years ago

“Excellent, comprehensive site.”

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Posted 12 years ago

“Great service, very quickly despatch end and delivered at a great price. I would definitely shop here again.”

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Posted 12 years ago

“I selected next say delivery and paid extra to do so. However my order has yet two arrive after being ordered on Tuesday 19th February”

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Posted 12 years ago

“The mutts nuts”

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Posted 12 years ago

“Very nice cardigan, unfortunately the thread arrived snagged on one arm. Net Clothing did very kindly offer a full refund, but as this was the last one, couldn't offer an exchange and didn't reply to a suggestion that if got the snag fixed locally they might contribute to the repair. Overall a good initial experience slightly let down by the follow on.”

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Posted 12 years ago

“I ordered two items but before they arrived, the monetary value of one of the items was inexplicably refunded to my account. The item is still on sale on the website and was in one size only, so don't think its out of stock. The receipt within the parcel had the item scored through with a pen, but I haven't received any explanation as to why. Other than that, the website does have a good selection and decent prices compared with others.”

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Posted 12 years ago

“Great shopping experience with fantastic fashion lines at great prices always the first place I look up when shopping on the Internet”

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Posted 12 years ago

“Used this site twice ow once for some trainers and the second time for a barbour jacket. Both times delivery was fast.”

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Posted 12 years ago

“Good quality clothing from new released clothes to sale items”

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Posted 12 years ago

“Really happy with service provided. Great range of top quality collections.”

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Posted 12 years ago

“Everything went smooth and well will definitely be using again”

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Posted 12 years ago

PILOT is rated 4.7 based on 1,681 reviews