PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast delivery 100% recommend”

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Posted 2 years ago

“I am still waiting for a reply to my email about my refund which I still haven't received”

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Posted 2 years ago

“First time I used Pilot to purchase Ugg boots. Fantastic product and delivery was super quick! Works highly recommend. Thank you!”

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Posted 2 years ago

“Excellent service,very helpful”

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Posted 2 years ago

“Quick delivery and all good would recommend”

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Posted 2 years ago

“Excellent service Was delivered on time”

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Posted 2 years ago

“I was unhappy with Furla bag purchased over a week ago and still haven't received a reply from Pilot as to who to proceed.”

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Posted 2 years ago

“Great price and excellent item”

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Posted 2 years ago

“Got a good price and my order was delivered the next day”

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Posted 2 years ago

“Placed order and was ready for collection the following day 😊 Pleasant staff in store”

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Posted 2 years ago

“As good as gold as always alway good for a bargain”

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Posted 2 years ago

“Great value for money and a good professional fast delivery service”

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Posted 2 years ago

“Very prompt with delivery and exactly what I ordered. Communication was excellent. Definitely order from here again.”

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Posted 2 years ago

“Fast shipping and item as described. Thanks”

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Posted 2 years ago

“Perfect service, fast delivery, great product!”

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Posted 2 years ago

“I’ve ordered several items for my husband from Pilot and they are very efficient with good delivery times, the clothes are fairly priced as well. If there is a need to return an item they also refund quickly.”

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Posted 2 years ago

“Excellent fast service and product exactly as expected. Would definitely recommend- surprised at how fast service was. Excellent customer service when in contact with them also”

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Posted 2 years ago

“the order delivered very fast, The order is very beautiful . I love PILOT SERVICES.”

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Posted 2 years ago

“Didn’t even receive the order, was delivered to the wrong address, a lady called Claire tried her best and is trying to resolve it but looks like I’ve lost out as they are denying liability. Been a customer for over 10 years, never happened before.”

Helpful Report

Posted 2 years ago

Hi Kulryan Sorry you've had a bad experience. We are working with DPD to get the items back from the incorrect address they delivered to. If we can retrieve your item we will be in touch to see if you still want the item. Sorry again for the poor service you have experienced. We are raising this unsatisfactory service with our DPD manger. Kind regards Garth

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

PILOT is rated 4.7 based on 1,681 reviews