PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PILOT was great, quick and easy. Arrived and well packaged. Sadly within an hour of receiving my gorgeous HC sandals our puppy stole one shoe and chewed it. Gutted doesn’t come close.”

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Posted 2 years ago

“Very pleased with my purchase, delivery etc was first class..”

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Posted 2 years ago

“Always shopped in pilot Great staff Great quality Great style”

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Posted 2 years ago

“Great trainers at considerably less than anywhere else on-line - quick efficient delivery - would definitely use again”

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Posted 2 years ago

“The service arrived promptly and in perfect condition. Really surprised by that”

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Posted 2 years ago

“A 5 star review based on excellent customer service- thankyou Claire!”

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Posted 2 years ago

“Customer Service is Outstanding, Very Professional and Very Polite. Nice Place To Buy Quality Cloths.”

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Posted 2 years ago

“Excellent service every time”

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Posted 2 years ago

“Awful service. Never received my parcel as courier left it outside and it was evidently stolen. Contacted PILOT to sort the issue and been ignored in numerous emails. Cannot find a contact number for them either. Will be taking this as far as possible to get my refund!”

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Posted 2 years ago

Hi Fahd Sorry for the service you have experienced. Unfortunately, we had to raise an investigation with DPD as driver procedures were not followed. This takes 6 days as advised. The outcome of the investigation was the driver had not followed the procedure leading to the loss of your parcel. Your refund was processed on the 29th of June. Please accept our sincere for this experience. We have raised this with our account manager at DPD to ensure this doesn't happen again. Kind regards Garth

Posted 2 years ago

“brilliant service and swift delivery as always”

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Posted 2 years ago

“Fast delivery. Great item. Husband loved his gift.”

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Posted 2 years ago

“I ordered on the Tuesday and my item was delivered on the Wednesday. All for a great price. Highly recommended”

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Posted 2 years ago

“Absolutely gorgeous and great discount I got on it .... my daughter will love it. I will definitely be ordering again off of this site.”

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Posted 2 years ago

“Great products exactly as expected and super fast Delivery very impressed will order from pilot again”

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Posted 2 years ago

“Bought some hugo boss trainers for my husband for father's day,birthday and anniversary all rolled into one. He absolutely loves them. He has said they are so comfortable that it feels like he has got nothing on his feet. Definitely buying more items for him. He has got so many complaints and his friends have also asked where I bought them from so told them the site.”

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Posted 2 years ago

“The best servise , i swear..”

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Posted 2 years ago

“Bought a superb EA polo shirt, fantastic price, fast delivery - what's not to like. Looking forward to my next purchase already!”

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Posted 2 years ago

“Spot on service”

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Posted 2 years ago

“Great, fast efficient service”

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Posted 2 years ago

“The first time I’ve used pilot very happy with everything would recommend them”

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Posted 2 years ago

PILOT is rated 4.7 based on 1,681 reviews