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Neversecond Reviews

4.8 Rating 103 Reviews
95 %
of reviewers recommend Neversecond
4.8
Based on 103 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email
Read Neversecond Reviews
Visit Website

Email:

hello@never2.com

Location:

PO Box 964,
Bayport
New York
11705

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent gel, has brought me back from the dead a few times, no stomach issues, I like that its a bit thinner. I gavev4 star because the packaging doesn't bode well for on the fly usage. Needs to be simpler. I actually put mine into a squeeze bottle before I ride
Helpful Report
Posted 4 weeks ago
Hi David! Thank you for taking the time to write this message. We're so happy to hear you find it to be an excellent gel that has "revived" you, didn't provide any stomach issues, and has a thin consistency that would make it easier to ingest. In the future we are open to providing smaller packages that are smaller. For now, thank you for the lovely message. It's always appreciated. :)
Posted 3 weeks ago
Great products, easy to suggest. Glad for bigger gel sizes, wish the packaging were a little easier to fit into a bento box or race belt, but still really enjoying all their stuff.
Helpful Report
Posted 2 months ago
Hi Ann! Thank you so much for taking the tie to write this message. We're so happy you enjoy our products with them being easy to digest for you. As always, the Never2 team thanks you for your kind and supportive messages, it's always appreciated. :)
Posted 2 months ago
LOVE the gels, but the drink mix was not great for me. The flavor of the gels is SO good that it sets the bar very high, and I did not think the drink mix tasted as good. Sort of a funny aftertaste. Went down easy though, and was a great way to add more carbs to the mix so no complaints on the performance side.
Helpful Report
Posted 2 months ago
Hello! Thank you for taking the time to write this message. We're so glad you love our selection of gels. As for the mix, it's not meant to taste as amazing as our gels, it's supposed to be palatable to get you through training sessions and races. We're always into innovation and continuation of product development so in the future we'll consider making changes on our products which we'll be sure to keep you updated on our social media platforms. We're also glad to hear that the drink mixes went down easy and was providing you the additional carbohydrates needed to perform at your best. As always, thank you for the kindness and support, the Never2 team is forever grateful. :)
Posted 2 months ago
I really enjoy the product but one of the pouches opened during shipping so it was pretty sticky but otherwise I received it pretty quickly and would totally recommend it.
Helpful Report
Posted 3 months ago
Hi Christina! Thank you for taking the time to write this message. We're so happy you enjoy the products and received it quickly. We apologize for the opening of one of the pouches, unfortunately the handling of the shipping process is out of our hands as we try to take account into the balance of it being easy to open for use so it would be possible that would be how and why it opened during the process. As always, the Never2 team thanks you for the kindness and support. :)
Posted 2 months ago
They go down well. I wish they were a bit smaller though. I was very happy with how quickly they arrived through mail
Helpful Report
Posted 3 months ago
Hi David! Thank you for taking the time to write this message. We love hearing that they go down well for you and how the products arrived quickly through the mail. For sizing, they may be adjusted in the future but stay updated on any changes and products being released shortly to accommodate for your desires and needs. Thank you for the kind and supportive messages it's always appreciated. :)
Posted 3 months ago
I really like your products and I am a big fan overall. The colours, the ingredients, the packaging, the taste, the shipping speed - that is great and gives me the feeling that I found the right nutrition partner for my upcoming trail ultra races. However, my last order was damaged and packages where leaking, that's why I dont want to give the full rating. The customer support indeed was great!
Helpful Report
Posted 4 months ago
Hi Steffen! Thank you for taking the time to write this message. We'e so glad you like the products and you're a big fan. We're also happy to hear you like the colors, ingredients, packaging, taste, and how fast your products are shipped to you. We so happy hearing that it you found us and we can supply you with the nutrition you need for your upcoming trail ultra races. We're sorry hearing that your last order was damaged when delivered to you. Unfortunately it must of been rough conditions of some sort when it was shipped and it's not in our control but we hope that your next purchase when shipped will arrive in perfect condition. Let us know if you have questions with that or need assistance with anything, we would be happy to help and provide and further information regarding that matter. Thank you for the lovely messages, the Never2 team is so grateful. :)
Posted 3 months ago
The product is amazing. Customer support is lacking. I made a mistake on the shipping address and sent two separate messages to customer support's email address requesting assistance and received no response. My mistake on the address, absolutely. No response from Neversecond is unacceptable.
Helpful Report
Posted 5 months ago
Dear Maria: Thank you for your review. We have checked and do not see an email from you. We did receive an email from the recipient and guided them on the shipment. We do make every attempt to support every inquiry. Have a nice day.
Posted 4 months ago
Neversecond is rated 4.8 based on 103 reviews