Newday Reviews

“ We have had a fraud claim on out account since May 2025, we have made 5 calls to try and get this resolved, spoken to 4 different Customer Service agents and everyone has told us a different procedure with no resolution 6 weeks later! The latest agent said the only way to try and get this resolved is for her to log a complaint against the dispute team - they would not even pass us through to a manager to discuss - staggering in todays world of financial scammers and fraud ”

“ The service provided by Newday credit card is worse than appalling! For a start they shut shop at 8pm and if you try to make a transaction after this time to a supplier you haven't used before it's more than likely you'll get your card locked. ”

“ I lost my money to this company, I was deceived by their hoax website. Thankfully I came across C O V S E C L T D.C O M .I got my lost funds back through Madacovi. co reliable service without an upfront fee. They are legal recovery consultants that can help you withdraw your frozen assets ”

“ Called customer service, joke of a name, and was told that my account cannot be unfrozen until after midnight. ”

“ Their professionalism, expertise, and commitment to customer service made a world of difference during this difficult time. ”

“ Just another example of deterioration in the service quality branded under John Lewis. ”

“ So why bother with the confirmations in the app? A customer service shambles. ”

“ Terrible customer service spoke to lee a contact service manager who would not arrange charge back of money he took from me for a machine that was in someone elses name. ”

“ Absolutely appalling service and total incompetence. ”

“ I attempted to recover the cost I paid for a service that was not done properly. Despite supplying all the necessary evidence, my claim was declined by the credit card company. ”