Newman & Bright Reviews

Name: Newman & Bright
Address: 260 Manchester Road, Worsley, Manchester
Rating: 4.88

4.9 Rating 104 Reviews

98 %

of reviewers recommend Newman & Bright

Company Reviews

Questions

Metrics

4.9

Based on 104 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0161 667 9562

Email:

sam@newmanandbright.co.uk

Location:

260 Manchester Road, Worsley
Manchester
M28 3TR

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Newman & Bright 5 star review on 9th December 2022

Mandy Gill

Newman & Bright 5 star review on 30th December 2021

S Forshaw

Newman & Bright 5 star review on 16th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very substantial and well-made sofas that look the part. The sofas were delivered after 11 weeks of placing the order and the delivery process was straightforward.”

Newman & Bright 4 star review on 20th April 2016

Helpful Report

Posted 8 years ago

“We ordered a leather bucket chair from Newman and Bright and are very happy with our purchase. It is very good quality, comfortable and looks good in our sitting room. My only quibble would be that communication from N&B could have been better - I was promised a call the week before delivery which never happened and then was called on the day before delivery - they agreed to leave the chair on our front porch if we weren't in but the delivery man didn't bother to check if we were here or not. We were in fact here all day and only discovered the chair when another delivery man arrived to deliver something else. Otherwise, all went smoothly.”

Helpful Report

Posted 8 years ago

Many thanks for your important feedback, I am so glad that the tub chair is to your liking. I am sorry for the issues surrounding the delivery, Christmas time is always a busy time for us and I can only apologise for the miscommunication. I will be in touch with the delivery company to investigate why your delivery did not go smoother. Wishing you a great year ahead. Rafi

Posted 8 years ago

“Had our sofa for 2 years from start to finish and upon till this day there's more problems terrible service,quality and attitude from owner, I shopped around for 18 months to look for a good leather sofa,the worst thing I ever did I hate it”

Helpful Report

Posted 5 years ago

Dear Nicola, We are so sorry that you feel you have had a bad experience. However we did spend a lot of time and expense to sort out problems that were not ordinarily regarded as issues. We make every effort to ensure customers are happy after delivery and on this occasion it does not seem to have been enough. We are constantly looking for ways to improve our service and trust we can learn from the experience.

Posted 3 years ago

“We purchased 3 chesterfield sofas and the customer service during the purchase was excellent however when the sofas arrived one of the sofas had a small mark in the leather it is noticeable of you sit near the arm it is on so we ask for someone to look at it and they sent a company to look at it however we never heard anything after this even though we phoned and emailed. So our opinion of the Newman and Bright went from very good to very poor.”

Helpful Report

Posted 5 years ago

Newman & Bright is rated 4.9 based on 104 reviews