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Product was ordered with request for 6/26 delivery and free ground 3 day shipping was selected.
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posted 11 months ago
- Jennifer
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NY Blooms is a disgrace- If you're looking for an opportunity to investigate an alleged delivery dumped off in the building vestibule, left to be stolen or discarded, a chance to sit with your building superintendent to review camera footage, a long distance call to a far-away call center so someone can put you on hold for 20minutes to verify simple aspects of a simple flower delivery- and the fun 40min call to your credit card to dispute a charge, New York Blooms is the company for you.
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posted 1 year ago
- Anonymous
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I wanted to please my daughter, who just turned 18, with flowers and chocolate, but it turns out the delivery was at 10 at night and the flowers were horribly dizzy and the chocolate was melted.
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posted 1 year ago
- Nicole Tavarez
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Delivery arrived 3 days late, when we called they informed us it sat in a warehouse for 2 days before they delivered it. It was live plants and food... so it's obviously trash now, and they were not willing to provide any sort of relief. The customer support person wouldn't even identify themself.
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posted 1 year ago
- Ryan
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i was guaranteed delivery on mother's day. i ordered it the day before. it arrived two days late. i also did not realize i was paying $80 for flowers and a bottle of yellowtail. if the wine was going to be that cheap i would have just put something together myself. customer service did not answer me regarding cancellation, order status, or refunds until after the package was delivered two days late.
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posted 1 year ago
- Anonymous
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Use at your own risk. I was assured a certain delivery date.....that delivery date changed by a week once the item was in transit and therefore could not be refunded. The recipients of what I thought would be a kind and thoughtful gift now will not receive it while they are happy to keep my money. A horrible experience, I wish you better luck
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posted 1 year ago
- John-Anthony Losani
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Extremely disappointing experience. I ordered flowers for Mother’s Day, and not only did they fail to deliver on the promised date—they also missed the second delivery they rescheduled for after I contacted them. Two broken promises and zero accountability. Avoid this shop if you value reliability or customer service.
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posted 1 year ago
- Regina
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I ordered Mothers Day flowers for an important client on Thursday to be delivered to her office on Friday. I got a text at 8am that they were out for delivery. At 6pm, they were still on the truck. The office closed, and NY Blooms still think they have until 8pm on a Friday to get to a business that had since closed for the weekend. Unbelievably rude, frustrating, embarrassing, and disappointing. Never again.
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posted 1 year ago
- Anonymous
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Horrible!!! I ordered for delivery with in 2 business days.
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posted 1 year ago
- Faith
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Delivery was on time, but the tracking updates were minimal, which made me a little anxious.
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posted 1 year ago
- Charlotte Winslow