“Good products let down by delivery. Package left at a pop up shop without any notification of where the pop shop actually was. Next HR extremely slow to resolve the information required and package was returned uncollected.”
“Always great service with friendly staff although some of them call me "love" with I find quiet condescending, especially when they are younger than me. Also have noticed that some staff chew gum which I find very unproffesional. Generally quick to receive parcels that I've placed on order online.”
“Next is a wonderful shop, great service, they have a wonderful collection of ladies and men's clothes. They keep you informed about there next sale , one happy customer.”
“Excellent customer service, delivery speedy. Quality of goods - great.
Really love Next luxe sculpt jeans, also t-tops.
Thank you for an all round purchase that I can trust.”
“Ordered a lovely little cardigan, when it arrived it was a bit too big. Next returns service was excellent and I ordered a smaller size. This then arrived the very next day. Very happy customer !”
“They advertise place order before 12 for next day delivery. I do this, but the order is not coming for 2 days. They shouldn't make promises they can't keep.”
“Found a lovely bit of furniture in a recent sale, however I live in the north scottish islands so thought delivery either wouldn't be possible or would cost a fortune, however was pleasantly surprised to find standard very small charge for large item orders and absolutely no issues with delivering to my postcode. Would highly recommend”
“Bought school uniform items online. Tried on in store and was able to return wrong sizes etc. immediately. Minimal effort required for what is usually a mammoth task!”
