Next Hr have a Customer Happiness Grade of B-. Customers love their delivery but are unhappy with their returns process.
“
Delivery on time, good quality product and fit for the size advertised.
”
- Anonymous
“
Excellent customer service, delivery speedy. Quality of goods - great.
Really love Next luxe sculpt jeans, also t-tops.
Thank you for an all round purchase that I can trust.
”
- Rosemary Randall
“
Ordered online and was here the next day even thou I only paid standard delivery. Great service.
”
- Anonymous