Nike Reviews

3.6 Rating 462 Reviews
F
Happiness Grade
F

Refund - Difficult

23.53%
Industry Average
I ordered 3 items Two shoes and one trouser it doesn’t fit on me I return them they refund for two items they took my money, I called them three times they said I have to approved I told them how I’m going to approve if the three items in one label they said this is what we can to do for you. I never order from them bad service. I never order again.
posted 3 years ago - Anonymous
I then received a email before the 30th stating they will send me a new pair or refund me.
posted 3 years ago - Michelle
Three item not send with other items. After three months wait and seven calls to Nike, I was told they didn't believe me and I wouldn't be getting a refund. So I am down £90 my age is seventy. So I can not afford to loose that sort of money.
posted 3 years ago - Chris Hugh
They accepted the return but refuse to refund me.
posted 3 years ago - Shane
I was keep calling for them and again no one has answered then I decided to go in chat with them,after 2 hours of waiting someone finally answered and after one minute of chating with them,it was disconected ,and it wasn t the internet fault,then I was keep waiting and again someone started chat with me and I said to them that I don t whant their products anymore and I want a refund,they said "no,u will not get any refund,until you ll get your parcel" and they shut down my chat .
posted 3 years ago - Anonymous
I CAN'T EVEN GET A REFUND AND EVERYTIME I CALL UP THEY JUST GIVE ME A LOAD OF TOSH AND SAY IT WILL BE SENT.
posted 4 years ago - Chris
I requested refund and then after 4 days they send me refund confirmation email.
posted 4 years ago - Francisco
I waited for 8 days actually and I’ve got an email about my refund.
posted 4 years ago - Osmin
So my order was shipped fast but it never arrived! I contact Nike on 20 of Dec (today is 8/1/20) and I still haven't got a response regarding my refund! I just chatted with a rep and I've been told that I need to send them a proof of purchase of gift cards (can you even imagine that?).
posted 4 years ago - Ron
I reached those guys, and guess what? I can't get a refund for my order! Only exchange is possible and "they are doing that only because I'm a Nike client".
posted 4 years ago - Artem