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Nike Reviews

3.3 Rating 531 Reviews
58 %
of reviewers recommend Nike
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Nike 1 star review on 27th May 2025
Mary John
Nike 4 star review on 5th April 2025
Sjaubi 1236
Nike 4 star review on 5th April 2025
Sjaubi 1236
Nike 4 star review on 5th April 2025
Sjaubi 1236
Nike 1 star review on 12th February 2025
Anonymous
Nike 1 star review on 11th December 2024
Kp
Nike 1 star review on 11th December 2024
Kp
60
Anonymous
Anonymous  // 01/01/2019
Terrible customer service and violation of consumer rights I had an extremely disappointing experience with Nike.com. On April 15, 2025, I filed a complaint and returned an item from order no. C01429689223, worth €189.99. According to Czech Post tracking, Nike received the returned goods on April 17, 2025. Despite the legal 30-day deadline for handling complaints being clearly exceeded (expired on May 17, 2025), I have received no response, no resolution, and absolutely no refund. This is a clear violation of EU consumer law and unacceptable behavior from such a large international company. I have already had to take legal steps and contact the Czech Trade Inspection Authority to protect my consumer rights. Nike’s customer service is non-existent, and they completely ignore their legal obligations. Think twice before ordering from Nike.com — once they have your money, you’re on your own. I will never shop here again.
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Posted 7 hours ago
Thankful l got redeemed with the help of TheresachinRecovery INC
Nike 1 star review on 27th May 2025
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Posted 1 day ago
After being a lifelong Nike customer I have to leave this 1 star review sadly. Bought lovely pair or dunks in the sale from Nike website, writing on the back of the shoe literally falling off after 10 wears. Sure they offer a refund but I want the same shoe, repaired or replaced, they absolutely refuse to help, offering refund only. I can’t get the same shoe at same price. No complaints procedure nothing. The poor quality surprised me, makes me believe the shoe is counterfeit
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Posted 2 weeks ago
I love them
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Posted 3 weeks ago
I bought some shoes and I was counting on the date they put for their arrival, but two more days have already passed and they haven't arrived, so 1- they are not responsible for the arrival date 2- they put an incorrect date just to sell, this is the second time this has happened to me... I do not recommend buying online at all.
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Posted 4 weeks ago
Shoes are very good quality and designs are nice and trendy
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Posted 1 month ago
Nike ACG IZY. Very Very Nice Styling. Looks Great with Long Shorts Or Parachute Pants. Highly Recommend.
Nike 4 star review on 5th April 2025 Nike 4 star review on 5th April 2025 Nike 4 star review on 5th April 2025
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Posted 1 month ago
Given very perfect fit and well service done by Nathiya ... TanQ so much for service nadhiya.. EXPRESS AVENUE MALL
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Posted 2 months ago
I ordered a pair of runners, and they arrived today. However, when I opened the box, I found that they were the wrong color and size. I contacted customer service, and they instructed me to return the package for a refund, which could take up to 9 days. Given that they sent the wrong product, shouldn't they send a replacement or arrange for a courier to collect the items instead?
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Posted 2 months ago
Bought some trainers online - very easy to use, prices were good (equal to the high street chav outlet) and with free delivery it worked out cheaper than S****S D****T. Bargain!
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Posted 3 months ago
Abysmal "customer service". Apparently my order got lost. I only found this out after asking 4 times why my order was delayed. The first 2 contacts didn't result in any investigation, despite agents assurances. At no point did Nike proactively contact me, including after they eventually declared my order lost and refunded me. Never shopping with them again
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Posted 3 months ago
I bought a nike motiva Gore tex. I used it for 2 days. The glue are split already. As of now i am thinking if i will order again in nike. Bad quality.
Nike 1 star review on 12th February 2025
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Posted 3 months ago
Don’t purchase from Nike app. It’s a waste of time. I place an order, order gets canceled without reason. I call an agent. The he agent says I must supply them with an ID number. However, I cannot add my ID number in the app or online. Then why even try sell anything? Nike app is pathetic. If you can’t add ID don’t buy. Support is absolutely useless. Chat bot is extremely useless. If I could give no stars I would.
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Posted 3 months ago
The products are excellent but unfortunately for me returning an item impossible I have repeatedly contacted online to request a scanable code which is unattainable various excuses. I have recieved a printable returns but have no access whatsoever to printer. I am left with an unusable track suit and out of pocket for almost £60. Won’t be using Nike online again
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Posted 4 months ago
One of the worst customer service I have ever encountered. Ill never shop with Nike online again. Chat advisors refuse to give their name, ive been left out of pocket with damaged trainers for christmas and they are refusing to resolve it. Keep cutting me off the chat and im now having to go through my bank to put in a claim against them!
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Posted 5 months ago
The worst customer service, ordered a bag that was never delivered, no solution in the store, money taken, item is lost. Very disappointed, don’t ever order on line in Nike.ae, such a poor experience for a big brand
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Posted 5 months ago
I'm pisssed. Iv spent thousands of dollars on Nike gear. I entered the drawing for the Travis scotts this morning. Acouple minutes later I got a Notification in the app saying that I was chosen in the drawing. Then 10min later I received an email stating that I wasn't chosen in the drawing. This is making me second guess giving Nike another cent of my money.
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Posted 5 months ago
It's all set up I just witnessed it first hand every one of their draws are set up. They have the site set to where if your using a computer you can't have a chance at the draw bc it won't open up on certain ones unless it looks like its coming from a mobile phone. As soon as the computer was set to make it look like it was coming from a mobile device bam it popped up immediately. Every bit of their draws are set up. It's all rigged me and my husband just witnessed it bc it pays to have someone know a lot about computers. Yall are nothing but a lie and I'll never buy another thing from yalls lying self. You are a joke. You don't even send what someone pays for you send them some ragidy shoe you done charged them 210 dollars for. Absolutely ridiculous and I'll never waste another dime of mine shopping with them and they better hope I don't return this thousands of dollars worth of stuff I've bought in the last month bc a lying business like that doesn't deserve my hard earned money I promise that. I'll never look at nike the same and they will be lucky if they don't see me in court bc I have proof their site is rigged. It's all a lie you'll never have a chance don't even go doe it you will be let down evert time where you never had a chance to begin with. It's all lies I seen it first hand. You should be able to join a draw from a computer and unfortunately they have the site set where certain draws you can't which is not right and nit a fair chance to everyone. It's all set up so they already know their fixing to decide who gets it and you shouldn't be able to decide by judging someone and hand picking them yourself bc we know your fixing to pick everyone you know and that's not a fair chance to everyone it's all set up. I'm so done woth their lying self that doesn't deserve my money.
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Posted 5 months ago
I been as a Nike customer for long time and ordered a lot of shoes. 10 days ago I order 1 pair Nike air force 1 evo and the UPS said It delivered but I didn't receive my shoe!!! I called UPS and they said I have call Nike, ao I call Nike last night and the machine said wait 45 minutes, after almost a hour, the guy pick up the phone and the phone line very not clear, too much noisy so I asked him Hello 2 times and he said so rude " you don't need say hello many times ok, I' m go any where, I 'm here okay..... " I told him I didn't receive my shoe andhe said hold on and let me wait time about 20 minutes and He can't help me as I need to call UPS, I said I didn't called UPS and they said call Nike and he said hold on several times let he check something..... after one hour he told me the same as before I need to call UPS!!!! Waste my time 1.5 hours, from now on I will never buy anything Nike product and will tell all my family and friends about this story. Bye bye Nike!!!! I wish I can give them o star!!!
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Posted 5 months ago
sent 2 pair out of 3 but say they ship the 3 pairs. no resolution after waiting 75 minutes to chat with someone that did not resolve the problem. it's easy. the parcel should weight less with 2 then 3 pairs... never again , they stole my money.
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Posted 5 months ago
Nike is rated 3.3 based on 531 reviews