“they charged me twice, didn’t give me the product because they canceled it twice and told me that i will get my money back after 10 business days. what a shame company. i will never buy their product”
“I am writing to express my utter dissatisfaction with my recent experience with Nike. On July 1st, 2023, I purchased a pair of LeBron 20 shoes, expecting the premium quality that Nike is reputed for. However, within just three months, a swollen bump appeared beneath the left shoe, which is something I have never experienced with any footwear before.
Two months later, while playing indoor basketball, the bump punctured, causing an audible escape of air with every step. Given that the shoes were still within the manufacturing date, I sent them back to Nike for inspection, hoping for a fair resolution.
To my dismay, I received a response stating, "We have received your claim product and after a thorough inspection, we've determined the issue with the Airbag is a result of contact with a sharp foreign object. This is not a material or manufacturing fault per our returns guidelines, and we're unable to issue a replacement product. We're returning your item to you."
This is utterly unfair and unacceptable. I paid over $300 for these shoes, expecting durability and quality. Instead, I received a defective product that Nike refuses to take responsibility for. It is beyond disappointing to be blamed for a manufacturing flaw.
I am boycotting Nike and will be sharing my negative experience with others. I have never spent so much on a pair of shoes, and this incident has taught me a valuable lesson. Nike's handling of this situation has been unprofessional and disheartening, and I will not be purchasing from your company again.”
“Ordered a pair of shoes for my three year old and they were too small so I called, as it states, and got an exchange started. It’s been a month and still nothing. The warehouse they got returned too has HORRIBLE reviews and I’m very sketched out. Just checked again and the exchange was canceled because the shoe size I needed is now sold out which I’m livid about. So now I just want my money back and still no update. I also wrote a good review which I was going to delete but it’s not even on the website. I will not be ordering from the Nike website anymore. Something sketchy is going on and the way they go about things is not good. Get your Nikes at other stores!”
“Upon purchase I accidentally typed the delivery address wrong. Tried calling them and ups to change the address, neither one of them was helpful. The item was shipped back to Nike. I called Nike to see if they can update the delivery address and resend the item and they said that they can’t do that. I had to place a new order for it, although the item was no longer available to purchase. They refunded the money a week later.”
“I recently purchased a pair of Nike shoes, and unfortunately, my experience has been quite disappointing. Each time I buy Nike shoes, they don't last long at all. The quality is consistently poor, and the materials used seem to be of very low quality. Given these issues, I cannot recommend Nike shoes to anyone.”
“Bought a pair of tennis shoes had them a year and a half and I wore them approximately 10/15 times, There is no ware and tear on my shoes, But the sole has come unglued. I sent them back to Nike, which cost me $30 to ship. They sent them back saying that they could not honor the repair or replacement of my shoes again it’s a gluing issue not wear and tear issue. I am very disappointed in Nike as I thought they would honor Defective sneakers . Don’t think I will be buying Nike again and will write a review on every social media platform that I possibly can as I am so disappointed with the customer service I received when I shipped back”
“Do not take the risk to deal with Nike on delivery. After 45 days of placing the an order and they collected my money and after 4 times of contacting them they are not able to confirm when will my order will be delivered”
“Missing items using home delivery service, subcontracted to DPD.
How can you advise customer to use Post Office delivery if you want to ensure good are not stolen in transit?
Cleary a known issue of theft! Awful customer service.”
“Bought trainers on 20th December. Delivery stated would arrive on 22nd. Its now 23rd and according to the tracking they haven't been collected by the courier yet. I don't have the means to go out and buy another pair for my grandsons Christmas present so have no idea what to do. Customer support promised me they would arrive in time. So basically he just lied to me . Absolutely abysmal service and as made me feel terrible that a gift I promised he won't get. They had no problem taking my money but provided nothing. I doubt a giant company like them could give a sh#t about what they've done though”
“My son LOVES him some Nikes. Waiting patiently online 950 am and then 10 am hits and in a matter of 20 seconds Kobe’s are gone. My payment for purchase was pending and pending and pending then pops up you don’t get them. WTH. So all these other shoes companies get first buy and now I had to pay twice the price for them. As a single mom my son will be changing his taste in Nike to another brand. Literally when the button on SNKRS went to purchase I hit the button and still didn’t get them. I’m really disappointed in what I had to pay for these shoes. I should have three pairs for what I had to pay for. I’m sure Nike is sitting big and happy $$$$$$$$”
“They support the illegal occupation of Palestine with their profits , and the genocide of 25000 innocent men women and children, have left 25000 orphans , hundreds of life changing amputations and 2 million people displaced and witholdimg water food and medical aid which is a war crime”
