Niture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Good price, good product, they need to let people in advance regarding delivery, mine was delayed twice,
I had to ring to find out what was going on, they should have been contacting me
”
- Barry
“
Great service, ordered and delivered quickly and at a good price.
”
- Edward A
“
Easy to order, great customer service and the product was the best price on the net! So great I’m ordering a spare.
”
- Caroline
“
Good price, good product, they need to let people in advance regarding delivery, mine was delayed twice,
I had to ring to find out what was going on, they should have been contacting me
”
- Barry
“
I am pleased with the quality of my product from Niture. Unfortunately, delivery was v slow due to a problem with my address.
”
- Jenny
“
I was equally impressed with your management of the ordering and delivery service for it, so that from my initial telephone enquiry about some of the pergola's advertised features.
”
- Brian B
“
I ordered a bedside table but changed my mind two days later and cancelled. They offered me an exchange but I said I wanted a refund. At the same time got a call to arrange delivery two days later (speedy!). They processed my refund within two days. They seem like a highly reputable and honest company and would probably have been a very quick delivery!
”
- Adam D
“
Good communication with company regarding our order.
Full refund given as goods could
Not be delivered not company's fault.
Thank you for full refund
”
- Rob C
“
I didn't order anything in the end. However, I asked to cancel my order and get a refund and it was done not questions asked immediately through the live chat. That's service for you!
”
- Jamie
“
Great service, ordered and delivered quickly and at a good price.
”
- Edward A
“
Easy to order, great customer service and the product was the best price on the net! So great I’m ordering a spare.
”
- Caroline
“
I was equally impressed with your management of the ordering and delivery service for it, so that from my initial telephone enquiry about some of the pergola's advertised features.
”
- Brian B
