noaandnani.com Reviews

3.6 Rating 108 Reviews
F
Happiness Grade
F

Refund - Difficult

25.00%
Industry Average
We asked for a full refund and have been waiting for Noa and Nani to collect the bench and table for a return and refund.
posted 5 days ago - Chloe
No faith they would refund me.
posted 3 months ago - David Merrick
Their website clearly states re: cancelling an order that "If the item has not been dispatched then we will process the cancellation and the refund immediately.
posted 9 months ago - CJ
DO NOT BUY FROM NOA AND NANI THEY ATE SCAMMERS. The best way I can describe this company is an absolute shower of s**t. Ordered a bed for our son and over a month later and several emails later we still haven't received it or a refund. We have no idea were the bed or our money is. This company is out to scam people. Trying to contact them via phone is non existent and they rarely reply to emails. Avoid at all costs.
posted 11 months ago - Anonymous
We returned all 3 chairs but have not received a full refund for all three of the chairs we returned.
posted 2 years ago - Anonymous
We returned all 3 chairs but have not received a full refund for all three of the chairs we returned.
posted 2 years ago - Anonymous
After quite a bit of hassle they agreed to collect the incorrect item and issue a refund which I have not received a month after they claimed to have credited my account.
posted 2 years ago - Anonymous
BUT NO MATTRESS SO SENT A EMAIL HAD A REPLY SAYING THERE HAD BEEN A MIX UP SO CANCELLED MATTRESS AND THEY SAID THEY WOULD REFUND.
posted 3 years ago - GARY ACTON
Ordered a bed for my grandson the tent and slats arrived delivery driver said there should be more but can't find it ring the company up just an answer phone email every day for 5 days no reply im request my bank to get a refund and reported the company to trade and standards i would be very careful if you are ordering anything from this company
posted 3 years ago - Gary roberts
I had an absolutely awful experience with after sales customer service. I have complained directly and revived a £50 refund but didn’t really make up for the huge inconvenience and awful service I received. Will seriously consider purchasing from here again. The produce itself is good though, sturdy and easy to assemble.
posted 3 years ago - Anonymous