“I placed an order for the motorcycle earplugs on 9 July, and as of today I have not received any update regarding my order. The item was intended to be a birthday gift for this Sunday, so I am becoming concerned about whether it will arrive in time. What I find rather surprising is that I have already received an email asking me to review the product, even though I have not received it yet.”
“Pour le moment je ne peux pas répondre à cette enquête car je n’ai toujours pas reçu les bouchons commandés depuis plus de 2 semaines.
J’aimerais avoir une date de livraison, mais aucune réponse dans ce sens suite à mon dernier mail.”
“if they had arrived I could give a judgment but they have not yet arrived? Why do you send these emails, when the purchased one has not arrived? How do I review? on what?
Thank you”
“Ordrered a week ago (26.05), still not delivered.
I received a notification that the shipment was sent on the same day, but tracking was not working but finally ended working yesterday (01.06) after I contacted support... To my surprise, first tracking info was from 01.06.... So I am a bit confused about the fact that it seems the package was not shipped on the same day but rather 6 days after... even though on the website it was indicated that it would be shipped on the same day...
Update 05 June: I just received the delivery… only one out of the two items were in the package ! I ordered the Motor - Duo package. Only one pair of earplugs was shipped… definitely not a good expérience as a new customer.”
“Bom dia,
Gostaria muito de os poder avaliar mas infelizmente ainda não recebi a encomenda que segundo as vossas indicações foi expedida a 19 de Maio.
Order NN244683
Por favor podem ver o que se passa.
Obrigado”