Oh no, we're so sorry to hear you're experiencing a rash, Debbie. That doesn't sound good. We really appreciate you sharing your feedback on our concept, smell, and feel, though. To help us understand more about what might be causing this and how we can best assist you, we're sending you a private message right now. Please check your inbox!
Thank you for sharing your feedback on No Pong, Joy. We're sorry to hear that your husband found that No Pong clogs his pores. We're sending you a PM to assist you further. :)
“Original gave me an allergic reaction to bicarb. Sensitive didn’t work and bicarb free/cool lavender didn’t work and gave me a rash. I must be one of the few people who can’t use these products.”
Thanks for your feedback, Samantha. We're sorry to hear that the variants you tried did not work for you. It’s not the experience we want you to have. We'd love to further help you. Please check your inbox for our message.
Thank you so much for sharing your thoughts, and we’re sorry that this year’s Secret Scenta didn’t meet your expectations. We’re glad you’ve enjoyed our other scents and really appreciate your continued support! Is there anything specific you think we could improve in this year’s Secret Scenta, or is it simply that the grapefruit scent wasn’t your favourite? We’d love to hear your feedback so we can work on creating an even better scent for next year’s Secret Scenta! In the meantime, we want to make sure you’re enjoying your No Pong experience! Let us know your favorite variant(s), and we’ll be happy to send a couple your way. :)
“I really wanted to love these…I wanted something to get me away from chemicals and aluminium in my body. Unfortunately, every variety of the “No Pong” has brought me up in a rash… I don’t shave my armpits so it’s not this, I’m not even using the recommended size and my armpits are inflamed and raised in welts. I have approached the company who suggested a fraction to the essential oils and to try the vegan one, but I’m honestly reluctant to, the itching and discomfort was that extreme. I definitely don’t sweat with it though, but not for me.”
We're sorry your order has not arrived yet, Judy. Please note that regular untracked shipping takes 2-6 business days. These timelines are estimates, not guarantees, and while most of the time, they meet those timelines, we have odd orders received double those estimates. We'd love to help all our customers experiencing delays, so we will send you a private message shortly so we can better assist you. 🙂
“I would love to write a review if I had received my order. I ordered on 18 February, waited patiently for a month, it is now 18 March. Nothing arrived.”
“I’m sorry but it doesn’t work at all for me, it doesn’t remove odour under the arms at all if anything it just works as a mask and covers the smell but it’s still there and it’s horrible.”
“I found that using this actually darkened the skin in my armpits to quite black. I stopped using it after 4 days and my skin is slowing fading back to normal. I will not continue to use this product and have discadred the 6 items bought.”
Thank you for sharing your review of No Pong, Simona. We appreciate you sending us information regarding your order so we can assist you. We will PM your shortly.
“Tried original and vegan and found them both to make me smell worse. I don’t like the application being with your hands as it just feels messy and makes me need to wash my hands half way through getting dressed.
Not a fan”
Thank you for your feedback. 🙂 While not everyone is into cream/paste, our customers have thought of creative ways to apply their No Pong and worked great for them. 🙂 Others use their excess No Pong from their hands as hand creams while of course others use paper towels or wash their hands after. Others use old clean roll-ons, dip it into No Pong & roll away! We truly understand where you're coming from and we thank you for trying out No Pong. 😉 We still would like you to have an awesome No Pong experience. If you could PM us your latest order number or the email address you used when you placed it and we'd be more than happy to refund you. 💕
Thanks for your feedback, Stephanie. We're sorry to hear that your No Pong experience was not as fabulous as we hoped. We sent you a PM for assistance.
“Unfortunately the original left me with what I can only describe as a chemical burn. (No difference in my body oder either) Very painful. Pong thought I’d do better with their spicy chia so I tried that. Not only did that burn but left painful lumps.”
Thank you so much for leaving us a review and sorry to hear that you have experienced some irritation with our Original range.
We have sent you an email so we can help you out as it sounds like you may be sensitive to bicarb-based products and our Bicard-Free products may be better suited to your body.
We would love to send you one out on us so you can see if it is a better fit.
Looking forward to hearing from you.
“We have ordered a few of the no pong before and have been very happy! The secret santa is terrible - it is hard to get out the tin and when is on its all white a flakey!”
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