Nordstrom Reviews

1.6 Rating 189 Reviews
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Phone:

ph:+1-319-846-4140

Email:

kate.detoye@nordstrom.com

F

Refund - Difficult

25.00%
Industry Average
I reached out to Nordstrom and they did not care and just said to return it to get my refund.
posted 6 months ago - Colette
I got scammed and bought gift cards (I know now wrong), but I called early enough to have the purchases the scammer bought to stop the delivery, refund was put back on locked refund cards, I was told.
posted 9 months ago - Anonymous
I ckd online & it says they were rtnd & I rcvd a refund, I did not.
posted 1 year ago - Kimmy
Contacted Nordstrom and they will not issue a refund.
posted 1 year ago - Anonymous
The cards are locked, but Nordstrom will not refund me for the charges resulting from the identity theft.
posted 1 year ago - Alice
Trying to simply have alterations done on three suits, a blazer and dress shirt bought there, they make customers jump through hoops JUST to receive a Nordstrom Note, NOT refund for advanced paid alterations on their items.
posted 1 year ago - Anonymous
Other companies,  like Amazon, could show photo of package or refund.
posted 1 year ago - Anonymous
I was told I would not be refunded several times or have my items replaced.
posted 1 year ago - Mariana Zinici
I received a refund in February because Nordstrom or the shipping provider lost the item.
posted 2 years ago - Frank
They have received my return items for 4 weeks already but still haven't processed my refund. Called them two times but they say they are too busy to refund and wanted me continue to wait till 30 day, what? Why they have time to take my money immediately but need 30 days to refund to their customers? What a bad customer service!!!👎👎👎
posted 2 years ago - Anonymous