Appliancentre - North London Appliance Repairs Reviews

Name: Appliancentre - North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.01

4.0 Rating 919 Reviews

76 %

of reviewers recommend Appliancentre - North London Appliance Repairs

Company Reviews

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Metrics

4.0

Based on 919 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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Appliancentre - North London Appliance Repairs 5 star review on 13th February 2025

Julia

Appliancentre - North London Appliance Repairs 5 star review on 24th May 2024

"Dan S"

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service from Appliancentre – Highly Recommended! I purchased a Bosch hob from Appliancentre, and the entire experience was outstanding. From ordering to installation, everything was handled professionally and efficiently. Customer Service: The team was incredibly helpful and knowledgeable, answering all my questions and ensuring I chose the right hob for my needs. Their friendly and professional approach made the process seamless. Delivery: Delivery was prompt and well-organized, with clear communication every step of the way. I was given a convenient time slot, and the team arrived exactly as promised. They handled the appliance with great care, which I really appreciated. Installation: The installer was fantastic—skilled, efficient, and meticulous. The hob was fitted perfectly, tested thoroughly, and they even took the time to explain its features. They left the space spotless, which was a great touch Overall, I couldn’t be more pleased with my purchase. Appliancentre’s excellent service, reliable delivery, and professional installation make them a top choice. I’ll definitely be shopping with them again!”

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Posted 1 year ago

“Outstanding Service from Appliancentre – Highly Recommended! I purchased a Bosch Washing machine from Appliancentre, and I am extremely impressed with the entire experience. From ordering to installation, everything was handled smoothly and professionally.The team was helpful, knowledgeable, and friendly. They answered all my questions and guided me in choosing the right hob. Their ability and excellent communication made the process easy and stress-free.The delivery service was efficient and well-organised. I received prompt updates and was given a clear delivery window. The team arrived on time and handled the appliance with great care.The stuff by the name Mahmud did a fantastic job—quick, professional, and detail-oriented. The hob was installed perfectly, tested for safety, and they even explained how to use it properly. Everything was left clean and tidy afterward. I had a five-star experience with Appliancentre. Their top-notch customer service, prompt delivery, and expert installation make them my go-to choice for appliances. I will definitely be shopping with them again!”

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Posted 1 year ago

“I purchased a beautiful hob from Appliancentre and Mahmood installed it. He is a perfect person and professional. I called to the store several time and they helped me for choosing the right one very gentle. I highly recommend to buy appliances from this shop.”

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Posted 1 year ago

“Very efficient. Would definitely recommend.”

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Posted 1 year ago

“Absolutely appalling service. I paid £96 for a call-out, and despite repeated attempts—via phone, email, and live chat—I have yet to receive an invoice. Every interaction has been met with shocking rudeness. When I requested to speak to a manager, I was abruptly hung up on. This has happened repeatedly, with calls ending in a dismissive "bye." Over 20 attempts to resolve this issue, and yet no progress. Their lack of professionalism and complete disregard for basic customer service is unacceptable. Avoid this company at all costs—don’t waste your time, money, or patience.”

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Posted 1 year ago

“I wish I had read all the negative comments before purchasing from them. I ordered from them explicitly because the website confirmed a delivery date of the 2nd of January. The 2nd comes and no delivery. I called for an update and I was then told this was an error on their part (on a call that they record as I know they will comment in response.) They had not emailed or called me to share this. I asked for an updated delivery date and was told maybe the 3rd or 4th and that he would contact me with an update. No updates. I called again on the 3rd for an update and was told I'd be called back as it might be that day (again on a recorded call). Towards the end of day on the 3rd I called for an update to see if I could leave home. I experienced the rudest customer service at this point. Then my calls were ignored and I was only able to request a refund by going through Euronics to get my call answered. I then spoke to the owner who confirmed he would refund me. It's now been two weeks and no refund or response to any of my emails. Apparently they like to reply to reviews so maybe this will get me my refund and a response finally.”

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Posted 1 year ago

“Good response and I await parts to fix the problem”

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Posted 1 year ago

“Very prompt response, parts fitted and machine working! Ali very helpful.”

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Posted 1 year ago

“Hi there - the engineer still has not been due to ill healthso still a broken oven and the job is not complete. thanks”

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Posted 1 year ago

“The gentleman who repaired my oven was very efficient, professional and friendly.”

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Posted 1 year ago

Hi there, Thank you for your 5-star review! We're thrilled to hear that our technician was efficient, professional, and friendly during your oven repair. It’s our aim to provide excellent service, and it’s great to know we met your expectations. If you ever need further assistance, don’t hesitate to reach out! Best regards, North London Appliance Repairs

Posted 1 year ago

“He was there on time, knew what he was doing and explained the issue and best possible fix.”

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Posted 1 year ago

Hi there, Thank you for your 4-star review! We're delighted to hear that our technician arrived on time, was knowledgeable, and took the time to explain the issue and the best possible fix. Your feedback is important to us, and if there's anything we can do to elevate your experience to a 5-star one, please let us know. Best regards, North London Appliance Repairs

Posted 1 year ago

“Easy and quick to book an engineer visit and they arrived on time. Clear and helpful diagnosis of the problem. Great service”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found it easy to book an engineer and that they arrived on time. It's great to know that the diagnosis was clear and helpful. Your satisfaction is our priority, and we’re glad we could provide you with great service. If you need any further assistance, feel free to reach out! Best regards, North London Appliance Repairs

Posted 1 year ago

“The operative wasn’t able to fix our machine, but he was honest that he didn’t think the repairs were economical, rather than us wasting money and time on repairs that wouldn’t last, which we appreciated. Booking was also easy and efficient.”

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Posted 1 year ago

Hi there, Thank you for your 4-star review! We truly appreciate your understanding regarding the technician's assessment about the repairs not being economical. It’s our priority to be honest and transparent to save our customers time and money. We're also glad to hear that you found the booking process easy and efficient. If you need any further assistance or have questions in the future, don’t hesitate to get in touch! Best regards, North London Appliance Repairs

Posted 1 year ago

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Posted 1 year ago

Hi there, Thank you for your 4-star review! We appreciate your understanding regarding the decision about the machine repairs, and we’re glad our operative was honest and upfront with you. It's great to know that you found the booking process easy and efficient. If you ever need assistance in the future, please don't hesitate to get in touch! Best regards, North London Appliance Repairs

Posted 1 year ago

“I had an issue with the dishwasher (tap kept flashing red). The so-called engineer turned up, did not perform any checks and simply concluded that the heat pump was broken. He eventually returned (two weeks or so later) with a new heat pump - and charged me £165 for it. He also took away the old heat pump without permission. The change in the heat pump did not fix the issue (the tap was still flashing red as before) so we asked him to come back. When he returned he now claimed that there was also a leak with the dishwasher. This leak is supposed to have magically appeared in the period when we were not using the dishwasher. He had obviously not done his job properly. I called customer service to complain and for a refund. The guy on the phone refused to let me speak, was rude and aggressive and swore at me. Please do not under any circumstances do business with this company. I would give zero stars if that were possible.”

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Posted 1 year ago

“He was there on time, knew what he was doing and explained the issue and best possible fix.”

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Posted 1 year ago

Thank you for your 4-star review! We're glad to hear that the technician was punctual, knowledgeable, and provided clear explanations. If there’s anything we can do to improve your experience to a 5-star level, please let us know—we’d love to hear your feedback! Best regards, North London Appliance Repairs

Posted 1 year ago

“He was right about the thermometer. Thank you.”

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Posted 1 year ago

Hi there, Thank you for your 5-star review! We're so glad to hear that the thermometer advice was helpful for you. It’s always our goal to provide useful insights to ensure our customers are satisfied. If you need any more assistance or have further questions, feel free to reach out. We’re here to help! Best regards, North London Appliance Repairs

Posted 1 year ago

“Good response and I await parts to fix the problem”

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Posted 1 year ago

Hi Edward, Thank you for your 4-star review! We're pleased to hear that you received a good response from us. We appreciate your patience as you await the parts to fix the issue. If there's anything else you need in the meantime or if you have any questions, don’t hesitate to reach out. Best regards, North London Appliance Repairs

Posted 1 year ago

“Sent an engineer for a totally unnecessary consultation and charged me £102 for the privilege. I will not be using them again. I would leave 0 stars if I could”

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Posted 1 year ago

“The engineer was efficient and friendly. He did the work very well and we were very happy. We can’t thank him enough.”

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Posted 1 year ago

Hi there, Thank you so much for your 5-star review! We're thrilled to hear that our engineer provided efficient and friendly service, and that you were happy with the work done. Your kind words mean a lot to us! If you ever need assistance in the future, don't hesitate to get in touch. We're here to help! Best regards, North London Appliance Repairs

Posted 1 year ago

Appliancentre - North London Appliance Repairs is rated 4.0 based on 919 reviews