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Appliancentre - North London Appliance Repairs Reviews

4.0 Rating 919 Reviews
76 %
of reviewers recommend Appliancentre - North London Appliance Repairs
4.0
Based on 919 reviews
Customer Service
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Read Appliancentre - North London Appliance Repairs Reviews
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Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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Very prompt response, timely arrival and clear explanation of the options.
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Posted 2 years ago
Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We sincerely appreciate your kind words and are delighted to hear that you were satisfied with our service. We pride ourselves on providing a very prompt response, timely arrival, and clear explanation of the options available. Your positive feedback is truly encouraging and will motivate us to continue delivering excellent service to all our valued customers. Once again, we extend our heartfelt gratitude for your support and for taking the time to share your experience.
Posted 2 years ago
Excellent service, on time arrival, and issue sorted within the price quoted. About to call them again for another assignment.
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Posted 2 years ago
Dear RIAZ,Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We truly appreciate your support and are delighted to hear that you were satisfied with our service. We are thrilled to learn that you found our service excellent, with on-time arrival and the issue resolved within the quoted price. It's customers like you who make our job so rewarding, and we are grateful for your kind words. We would be more than happy to assist you with another assignment. Please don't hesitate to give us a call whenever you need our help again. We'll be ready to provide you with the same level of outstanding service. Thank you again for choosing North London Appliance Repairs. We look forward to serving you in the future! Best regards, [Your Name]
Posted 2 years ago
Excellent, thanks 😊
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Posted 2 years ago
Dear Rose,Thank you so much for your wonderful 5-star rating of North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our services. Excellent, thanks 😊 If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your satisfaction as our top priority. Once again, thank you for your support and kind words! Best regards, North London Appliance Repairs
Posted 2 years ago
Very prompt response, timely arrival and clear explanation of the options.
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Posted 2 years ago
I was expecting delivery of a chest freezer today 26/04/2024 between 9am and 12pm . Nobody turned up and no communication from the retailer until I contacted them at 1:30pm. Unprofessional customer service advisor on the phone who did not even apologise and said wait till Monday 29th April 2024.
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Posted 2 years ago
Not professional payed £80 for nothing just for him to tell me to buy a new dishwasher. He said he didnt know what the issue was it may have been the computer or hose. I told him do what is it exactly he didnt know. He literally knocked on it and listened did exactly nothing. Rubbish service waste of money. Not recommended. Much better companies else where
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Posted 2 years ago
Mr Amar Magali, The engineer visited today on time and diagnoses your ancient dishwasher. The dishwasher needs a new inlet valve and he asked you if you want to repair it we can look for the part and return and install it. the charges are clear £65 + VAT and we didn't charge you any extra. We dont have free callout and advice to get a new dishwasher as your one is too old! https://ibb.co/9GF6ZP2 regards, North London Appliances
Posted 2 years ago
The person who cames was excellent. All the stars, and thanks
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Posted 2 years ago
Amazing service!
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Posted 2 years ago
Amazing service thank you!
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Posted 2 years ago
I was able to get an engineer on the same day who arrived promptly and recognised the issue immediately. Although I was disappointed that my fridge freezer could not be fixed, the engineer was super helpful in selecting a suitable replacement that could be delivered quickly. All in all an excellent service from start to finish.
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Posted 2 years ago
Doesn’t even deserve 1 star I called them for an installation, which according to the website not only is feasible but I could have booked for Monday. The person who took my call said that installation is only available for appliance bought from them and when I tried to explain my situation he just hang up! I really felt hopeless and this behaviour was very rude. I have been 1 week without fridge and I am a vulnerable customer with medical needs.
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Posted 2 years ago
Hi Giuliana, I can understand you have medical condition, but are you deaf as well? You called us today morning for installation service and we explained to you that we are fully booked and currently only install appliances bought directly from us. I'm not sure what part of that you didn't understand?! The call duration was 0:02:01! Also it has nothing to do with us that you were without a fridge for a week. I've attached the phone records with this reply so you can hear it after taking your medications.
Posted 2 years ago
Ali was a very efficient and helpful worker, absolutely no complaints.
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Posted 2 years ago
Did not arrive at the agreed time (arrived 5 hours early). The only person at home was a vulnerable female with mental health issues who freaked out. There is a reason for having a time slot - it's not just to help your company arrange the schedule for the day. It's also about us customers being able to organise our lives.
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Posted 2 years ago
Hi, The engineer called and text and confirmed it before going to the address! Also the person at the property was fine with the visit. It seems you are the one with mental issue from the review you wrote! Also the bill is outstanding and suppose to be paid yesterday.
Posted 2 years ago
Bob came early, assessed that new thermostat is required. He was reassuring & will order it. But your £160 call out charge is very expensive.
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Posted 2 years ago
Very friendly. Very happy with quick repairs
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Posted 2 years ago
Very friendly. Very happy with quick repairs
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Posted 2 years ago
Just called up to the cost to do a microwave repair to be told they do not do these. I told him but your website says repairs and installation, he put the phone down on me. How rude. I run a property management dept and was enquiring for a client but will now never approach this company again.
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Posted 2 years ago
Hi Eve, You just called and we explained to you that we do not repair them at the moment. Repairs are subject to area and availability. The microwave is removed from our online booking form and we currently only sell and install them. Do not understand why you need to keep complaining over the phone and writing a review!
Posted 2 years ago
Engineer was prompt, knowledgable and polite. Diagnosed the issue quickly and left everything as he found it.
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Posted 2 years ago
Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We greatly appreciate your feedback and are thrilled to hear about your positive experience.
Posted 2 years ago
Easy to get hold of (although website states telephone lines open at 8am, not 8 am), polite and prompt appointment for engineer to call. Engineer on time, polite, well presented and helpful.
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Posted 2 years ago
Thank you so much for your fantastic 5-star rating and review of North London Appliance Repairs! Your kind words and satisfaction are truly appreciated. If you have any further appliance repair needs in the future, please don't hesitate to reach out. We're here to assist you! Warm regards, The North London Appliance Repairs Team
Posted 2 years ago
Wry professional quick service. Many thanks, problem sorted.
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Posted 2 years ago
Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had a wry professional quick service. Many thanks for choosing us to solve your problem. If you need any further assistance in the future, please don't hesitate to reach out.
Posted 2 years ago
Appliancentre - North London Appliance Repairs is rated 4.0 based on 919 reviews