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Appliancentre - North London Appliance Repairs Reviews

4.0 Rating 919 Reviews
76 %
of reviewers recommend Appliancentre - North London Appliance Repairs
4.0
Based on 919 reviews
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Read Appliancentre - North London Appliance Repairs Reviews
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Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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I booked a repair for 12-2 but no-one turned up or bothered to even contact me. V abrupt manner on the phone from reception. And the quote was a bit pricey.
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Posted 2 years ago
Hi Karen, You cancelled the job and now writing this review and complaining no one turned up! Your booking was between 12-2 and we spoke at 12:07 confirming the engineer will arrive during time-slot and you called at 13:26 cancelling the job! 28/02/2024 12:07 28/02/2024 13:26 If you are not aware of the calls, we are happy to share the phone records
Posted 2 years ago
Easy to get hold of (although website states telephone lines open at 8am, not 8 am), polite and prompt appointment for engineer to call. Engineer on time, polite, well presented and helpful.
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Posted 2 years ago
Thank you so much for your fantastic 5-star rating of North London Appliance Repairs!
Posted 2 years ago
Arrived, didn’t fix the item, charged and left.
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Posted 2 years ago
Can you provide us with your job number or postcode as we don't have any customer by your name or email address?
Posted 2 years ago
Made a booking online and never received any confirmation. Called them and got put through to one of the rudest customer service people I’ve ever encountered. He told me they’d emailed me to say they rejected the booking. I said I’d never received that email. He hung up on me. Appalling experience. And, obviously, my washing machine remains unrepaired.
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Posted 2 years ago
Was told Indesit innex unrepairable need a new washing machine as drum not working. Was shown some other washing machines on the website. Paid call out charge of £50 cash and will decide what washing machine to buy soon.
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Posted 2 years ago
Dear Katrina, Thank you so much for taking the time to rate North London Appliance Repairs with five stars! We truly appreciate your feedback and are thrilled to hear that you were satisfied with the service we provided. Once again, thank you for choosing North London Appliance Repairs. Should you have any further questions or require assistance, please do not hesitate to reach out to us. Best regards, North London Appliance Repairs
Posted 2 years ago
My oven stopped heating up . Quick phone call on a Monday morning , engineer booked in for following morning . He called me in the morning to inform me he was on route . Arrived on time he was polite courteous and knowledgeable. Oven was repaired within 30 minutes and price was as quoted with a 1 year warranty on part . Great job
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Posted 2 years ago
Thank you so much for taking the time to leave us a 5-star rating for North London Appliance Repairs. We genuinely appreciate your feedback and support! Best regards, North London Appliance Repairs
Posted 2 years ago
Seemed to be an efficient process. With good communication. Unfortunately we need a new hob vs. A successful repair - but thats unavoidable I think.
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Posted 2 years ago
Dear Sarah, Thank you so much for awarding us a 5-star rating for your experience with North London Appliance Repairs. We greatly appreciate your kind words and your feedback. Best regards, North London Appliance Repairs
Posted 2 years ago
Professional knowledgable and good communicators
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Posted 2 years ago
Thank you so much for taking the time to leave a fantastic 5-star rating for North London Appliance Repairs!
Posted 2 years ago
Engineer was professional and helpful
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Posted 2 years ago
Thank you so much for taking the time to leave us a fantastic 5-star rating for North London Appliance Repairs. We truly appreciate your kind feedback and are thrilled to hear that our services met your expectations.
Posted 2 years ago
Alireza was absolutely fantastic. Very professional and friendly.
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Posted 2 years ago
Thank you so much for your five-star rating! We greatly appreciate your kind words and feedback about your experience with us at North London Appliance Repairs.
Posted 2 years ago
Bab was very good. He arrived early and finished the job within half an hour. Very quick and easy.
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Posted 2 years ago
Booked a washer drier repair on Saturday and it went ahead on the following Monday. The engineer arrived on agreed time, quickly resolved the issue and left the place clean. Highly recommended!
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Posted 2 years ago
Dear Mikko, Thank you so much for taking the time to give us a 5-star rating for your experience with North London Appliance Repairs.
Posted 2 years ago
Good service and response rate Disappointed the quote I was given was excluding VAT
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Posted 2 years ago
Hi, Many thanks for your review. I just checked the job and can see that the booking was made online and the quoted was: £75 + VAT (Excluding Parts) kind regards, North London Appliance Repairs
Posted 2 years ago
Engineer identified the issue very quickly and was professional and knowledgeable. I would definitely recommend this company.
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Posted 2 years ago
Thank you so much, for your fantastic 5-star rating of North London Appliance Repairs! We truly appreciate your kind words and your recommendation. Our team is overjoyed to hear that our engineer was able to identify the issue quickly and provided professional and knowledgeable service. Your satisfaction means the world to us, and we are delighted to have met your expectations. Thank you once again for choosing our company, and we look forward to assisting you in the future.
Posted 2 years ago
Bob came out to me today and he was early, and thankfully we found nothing wrong with my cooker. Thank goodness. What a friendly, helpful guy
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Posted 2 years ago
Dear Lee,Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We really appreciate your support and are thrilled to hear that you had a great experience with our service. We would also like to extend our gratitude for the kind words you shared about Bob, our technician. We're glad to hear that he arrived early and was able to assist you with your cooker. Bob truly embodies our mission of being friendly and helpful, and we're lucky to have him on our team. Once again, thank you for choosing North London Appliance Repairs. We hope to have the opportunity to serve you again in the future, should the need arise. Best regards, North London Appliance Repairs
Posted 2 years ago
Engineer was professional and will order broken parts before re visiting
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Posted 2 years ago
Hi Ellie, Thank you for taking the time to give North London Appliance Repairs a 4-star rating. We truly appreciate your feedback and support. We are grateful for your trust in our services, and we look forward to assisting you again in the future. Best regards, North London Appliance Repairs
Posted 2 years ago
Very good!
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Posted 2 years ago
Just had a follow up by Bab (N20) for a dishwasher door repair. It had been tricky and when finished he and I checked that the machine electrics were working fine but didn't check water. I later in the day realised there was problem with water supply. Phoned the central office and they immediately passed message to Bab who was with me in under 30mins, sorted the problem quickly (kink in water in-pipe), checked it was working properly and job done. Bab was polite, speedy and go the job done. Many thanks
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Posted 2 years ago
Dear Liz, Thank you so much for giving us a 5-star rating for your experience with North London Appliance Repairs! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our team. Many thanks and best regards, North London Appliance Repairs
Posted 2 years ago
Man arrived early He was quite short and abrupt - very concerned about payment as I stated my landlord was going to pay after. Quite short and abrupt on the phone to them also. Job completed suitably but customer service wasn’t great.
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Posted 2 years ago
Hi Miss Chloe Hendy, The booking was made online by you and in the section where you can specify that its a rental property and the landlords makes the payment you selected NO! "Landlord/Agency: No" As its stated on our booking form, we ask that you make full payment to the engineer at the time of the appointment using cash, debit or credit card. Customer Service Team North London Appliance Repairs
Posted 2 years ago
Job done and the guy who came coped well with a few challenges along the way! Pretty good VFM. My reason for 4 not 5 stars was lack of contact after first visit to let me know if replacement piece available and likely time frame - I chased up twice. 2nd chase led to more or less instant engineer visit which was fine.
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Posted 2 years ago
Dear Liz,Thank you for taking the time to rate North London Appliance Repairs with four stars! We appreciate your feedback and are glad to hear that our engineer coped well with the challenges encountered during the job. It's great to know that you found our services to be pretty good value for money as well. We apologize for the lack of communication regarding the availability of the replacement piece and the expected time frame. We understand that this caused some inconvenience, and we appreciate your patience in following up with us twice. We are glad that the second follow-up resulted in an almost instant engineer visit, which met your expectations. Please feel free to reach out to us if you have any further questions or concerns. We are grateful for your support and look forward to serving you again in the future. Thank you once again for choosing North London Appliance Repairs. Best regards, [Your Name]
Posted 2 years ago
Appliancentre - North London Appliance Repairs is rated 4.0 based on 919 reviews