Appliancentre - North London Appliance Repairs Reviews

4.0 Rating 919 Reviews

76 %

of reviewers recommend Appliancentre - North London Appliance Repairs

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4.0

Based on 919 reviews

Customer Service
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Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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Appliancentre - North London Appliance Repairs 5 star review on 13th February 2025

Julia

Appliancentre - North London Appliance Repairs 5 star review on 24th May 2024

"Dan S"

Anonymous

Anonymous // 01/01/2019

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“Had the same experience as some other customers- they employ an extremely rude man who was aggresive right from the start, got irritated when \I asked him something & put the phone down. When I - by mistake of course - rang this same comany by mistake, as soon as he recognised my voice he said - wrongly - that I was the woman that cancelled an appointment (a lie, as I never got as far a s making it. & even if I| had?? I assume & hoop this man isnt the owner & if he isnt, why do they keep someone like that?!? Maybe he's a relative!! Keep away from this vile company.”

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Posted 2 years ago

You wasted our time last time both on the phone and booking date and there is no point wasting more time with people like you. kaye497@btinternet.com nw11 6sy 020 8731 8215

Posted 2 years ago

“The phone service was absolutely outstanding! I spoke to Sam, who was extremely thorough and provided excellent customer service.I booked an appointment for the next day and the engineer,Babak, arrived promptly.Once again, He explained things thoroughly and successfully diagnosed and repaired my washing machine. I am extremely pleased with the level of service I received!”

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Posted 2 years ago

“On their website it says' Hygena Repair Service' and when I rang them the first time I got through to the wrong department, ie Sales and they said that they didn't sell Hygena. I then rang the repairs as they say on their website that they do Hygena repairs. I was told quite rudely that I had already rung and they put the phone down. Not very professional with wrong information on their website and they staff being so rude.”

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Posted 2 years ago

“Hi my name is Eartha Duncan and one of your engineers came out to fix my oven door, I was very pleased with his politeness and cheerful self his name is Habib. It helps when you send someone who is so efficient and helpful. Thank you. 👍😊”

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Posted 2 years ago

“No one turned up and when I asked when someone would be the organiser said I should try elsewhere if I didn’t like the service and put the phone down on me”

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Posted 2 years ago

“Quite expensive just to tell me that I need to replace my oven with a new one. I’d rather have saved these 50 quid to invest in a new oven.”

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Posted 3 years ago

“The engineer who came to repair my oven was very helpful and efficient. He explained my options very clearly. I am now buying a new oven”

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Posted 3 years ago

“Knowledgable and helpful service engineer. Good efficient advice. Replacement of existing dishwasher dealt with competently and timely.”

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Posted 3 years ago

“The engineer told in my house that the motor is not working and the machine is almost 10 years old. However, in the report it is reported that motor off machine for over weight use. Is there any technical indicator for such reporting (over weight use).”

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Posted 3 years ago

“Very prompt and helpful engineer. Gave very good advice. So appreciated.”

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Posted 3 years ago

“I was due to have a New Washing machine delivered on the 19th of May . They bought the Wrong one and said I will have to wait until 30 th May.Leaving me with a Partially working Machine .I feel I was Rushed into buying a Machine Through a Recent Bereavement I was not thinking Straight. Elisa Paule N160QF”

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Posted 3 years ago

“easy to book online came late but still he came and did the assessment, told me how much to fix and how much to get a new one, set fee very useful and he didn’t wake the baby!”

Helpful Report

Posted 3 years ago

“The engineer who came to repair my oven was very helpful and efficient. He explained my options very clearly. I am now buying a new oven”

Helpful Report

Posted 3 years ago

“The engineer who came to repair my oven was very helpful and efficient. I have ordered a new oven.”

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Posted 3 years ago

“Service call. Arrived on time. No fuss. Polite. Job done.”

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Posted 3 years ago

“Straightforward diagnosis of broken compressor. A new replacement fridge was suggested. It will be replaced in 2 days, including disposal of the old one.”

Helpful Report

Posted 3 years ago

“Dear Appliancentre Repair Centre North Finchley, Unfortunately your repair service was competely unsatisfactory for the following reasons: 1) Your engineer rang me at 09:30 on the day of the appointment itself (which was supposed to be from noon to 2pm on Friday 12/05) saying that since he was already in the area he could visit the flat where the repair was needed in the next 20 minutes. For this reason I was not able to reach the flat on time to check his work, only my tenant was there. 2) A link was immediately sent to me before the visit, which I found strange as I usually pay at work completed. 3) Your engineer was unable to repair either the dishwasher or the washing machine. After a 20 minutes assessment he called me saying that both of them needed replacing and he gave me a few options of dishwashers and washing machines sold by your own sale centre. A link was sent to me for immediate payment for these 2 appliances. I found this was a hard sale technique in a moment in which I was worried and panicking about these 2 rather expensive replacements. I checked online and I found cheaper prices for the same appliances so I told the engineer I would buy them somewhere else. 4) A cousin of mine who has some knowledge of appliances offered to have a look and has since repaired the Zanussi washer/drier by replacing the worn out drain pump for £80 and it is now working well. I now have to replace the dishwasher only. I feel that paying £180 for checking 2 appliances in that quick way and making no effort to repair them was not at all a good deal for me. I now would like a redress from you and who should I contact for that. Many thanks.”

Helpful Report

Posted 3 years ago

Dear Maria Marchitelli,, Thank you for taking the time to share your experience with North London Appliance Repairs. We are sincerely sorry for the inconvenience and displeasure we caused you. We understand how precious your time is and our subpar performance does not meet our usually high service standard. The booking on 12/05 was for 2 appliances (integrated dishwasher / freestanding washer dryer), The booking was between 12-2 and engineer called you in the morning to see if he can come earlier as his previous job finished earlier than expected. If you weren't available, you could have simply said that you cannot make it earlier and he would have visited you at 12! We need the payment when the engineer is at the property, and first of all you didn't said that you are a landlord and its a tenanted property and second of all we don't offer free callout. The £180 you paid was for diagnostic/labour of 2 appliances and the price is marked price and same with all repair companies. regards, North London Appliances

Posted 3 years ago

“Happi was great. Efficient and clean and tidy work. Many Thanks.”

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Posted 3 years ago

“Terrible experience, the technician was rude, aggressive and while I was trying to sort the bill out with the landlord's property manager, he lost his patience, raised his voice and coerced me to pay him 96£ straight away, because he was in a hurry (he had parked in a loading/unloading spot).”

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Posted 3 years ago

“I called to ask about a repair on my lacanche , I’ve had no joy from lacanche I was asking how much the call out charge would be. I was told VERY RUDELY , we don’t cover your area. Then he slammed the phone down , while I was still talking to him , I called back to ask again. Just out of curiosity how much call outs are. He cut me off ( again). Disgusting phone manner !!!!! DISGUSTING !!!!”

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Posted 3 years ago

It looks like you dont understand that we DONT COVER YOUR AREA! you had to call 4 times! have we been rude to you the first 2 times? im happy to share the phone records. Coverage area are even mentioned on the name of the business! not sure how more clear we need to be. From:07736 ***328 18/05/2023 13:33 0:01:46 From:07736 ***328 18/05/2023 13:35 0:01:03 From:07736 ***328 18/05/2023 13:36 0:00:01 From:07736 ***328 18/05/2023 13:36 0:00:32

Posted 3 years ago

Appliancentre - North London Appliance Repairs is rated 4.0 based on 919 reviews