Appliancentre - North London Appliance Repairs Reviews

Name: Appliancentre - North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.01

4.0 Rating 919 Reviews

76 %

of reviewers recommend Appliancentre - North London Appliance Repairs

Company Reviews

Questions

Metrics

4.0

Based on 919 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

Write Your review

Tell us how Appliancentre - North London Appliance Repairs made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliancentre - North London Appliance Repairs 5 star review on 13th February 2025

Julia

Appliancentre - North London Appliance Repairs 5 star review on 24th May 2024

"Dan S"

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unhelpful and rude. After the boy I spoke to failed to get back to me as promised, or to reply to my email, I rang the Appliancenter again next day. The same boy put the phone down on me while I was explaining that I was looking for a combined oven/micro, and not a micro. (That is what he suddenly thought I wanted, despite our previous conversation and my email.) I rang back several times but they didn't answer the 'phone. I rang a different number and spoke with someone else who agreed to look into whether the oven I was considering was the correct size for the space available. He did get back to me but said it was not. I did not trust him and rang several other companies who said that it was. I later bought the same appliance elsewhere and it is now correctly installed. I wonder why their appliance was so much cheaper than other companies'? I wonder about the quality of their appliances. I would not waste my time on them again.”

Helpful Report

Posted 6 years ago

“Dont believe their website when it claims ‘free quotations’ they charged an £96 (£80+vat) call out fee when a £400 part-only quotation was declined!!!”

Helpful Report

Posted 6 years ago

“Utterly hopeless. Booked an engineer to come and look at the dishwasher in a flat we let, but they canceled the first appointment because the engineer had an 'incident'. Re-booked for 2 days later, but the engineer simply didn't turn up, and didn't phone our tenants or myself to let us know they were not coming. So my tenants had arranged to leave work early and were inconvenienced for nothing. I bit my tongue and didn't complain and tried to reschedule the appointment for a third time. But they now have no times that are convenient to our tenants. So over a week since I booked the initial appointment, we have still have no working dishwasher thanks to North London Appliance Repairs wasting our time. Don't bother with this company, they are useless.”

Helpful Report

Posted 6 years ago

“Booked online. Received confirmation. NEVER TURNED UP!!! total waste of time!!”

Helpful Report

Posted 7 years ago

“Called for repair and SAM answers and promises to call back but doesn't. SAM sounds a little docile and not all there. Subsequent calls are treated in a similar fashion. Sometime SAM would ask you to hold the line and doesn't come back so clocking up call charges whilst you wait. This went for a week and I eventually gave up.”

Helpful Report

Posted 7 years ago

“Repair on dishwasher carried out, lasted less than a month and waiting for new part, won't answer calls.”

Helpful Report

Posted 7 years ago

“I don't bother leaving negative reviews anymore as it just doesn't really help but: WOW these people are curt and unhelpful! I have just phoned them to check if someone was coming as it is hard to tell from the text msg whether it's a confirmation or not and I had initially read it as a confirmation (whilst the email read as an acknowledgement of booking only). The guy managing the phones didn't answer the phone with a hello and just hung up whilst i was in mid sentence saying he would call me back as he has just opened the shop. He did call back - again no greeting and then put phone down on me again as I was in mid-sentence. I was not speaking in an aggravated tone at all. It's a bit surprising because we have used these guys before to fix our cooker and things went perfectly well and we made the booking by phone. This time I did it online. Anyway - probably one of those companies where its hit and miss (I just noticed the review figures) but I won't be using again.”

Helpful Report

Posted 7 years ago

“I arranged an appointment to fix my cooker hood, the man came round and said it was not repairable. He said he would have someone from the office call me in half an hour to discuss options for a new hood. Nobody called so I rung them about 3 times throughout the following weeks and each time I was told they would call back in 5 minutes but never did. So I paid the call out fee for absolutely nothing & they didn't even have the decency to give me a call as promised.”

Helpful Report

Posted 7 years ago

“Disgusting customer service. Booked a job for a Thursday morning, and they didn't get back to me (despite saying they would do so within an hour). On Thursday pm, I called them. They said a manager would call me. Never called back. On Friday they said I could have a slot on Saturday if I called by midday. Called at 11am, refused a Saturday slot. Rude customer service who effectively hung up on me each time. Thoroughly unreliable and rude to go with it. Steer well clear of this lot!”

Helpful Report

Posted 7 years ago

“Worst customer service call center, refuse to help any order repair at all.”

Helpful Report

Posted 7 years ago

“Called up re a Lacanche oven despite having a huge page all about it on the website was told in very abrupt terms that no we don't fix them and no we have no engineers available. Suggest updating the website”

Helpful Report

Posted 7 years ago

“Not great. The engineer did not appear to have any knowledge or enthusiasm to fix our fridge. He asked us where the leak was coming from, that is why we called him out! He did not know why the door seal was sticking. He moved the match sticks I stuck on the door seal as a temporary measure to release the vacuum, to a new position and held onto the fridge,(so it would not move) while he invited my wife to try the door. She pointed out he had not fixed it but moved a matchstick! Even though he did not know why the door was sticking, He unblocked the drain hole that I said I thought was the problem, which meant the door opened better as no vacuum being created. I would not recommend!”

Helpful Report

Posted 7 years ago

“AVOID THIS COMPANY!!! I used this company for an install of an integrated washer dryer. Their engineer installed the machine. However, he failed to remove one of the safety bolts (the first thing the manual tells you to do). I let the machine run and it started shaking about so much it broke the skirting board underneath. When I called the engineer, he did not know why it was doing this and I got told to call in the morning and he would tell me if and when he could come back. Having researched is the issue online, it sounded like he left a bold on. When we took the washing machine out, it transpired he left a bolt in. He also did not level the machine - it was wobbling from side to side. Surely these are the basic things to check when installing a machine. In the end, when i asked to get my install money back as I had to do it, I got told it was my fault and I should not have taken the machine out. Overall, shockingly back service, poor customer service trying to resolve the matter. AVOID THIS COMPANY.”

Helpful Report

Posted 8 years ago

“AVOID!!! Extremely unprofessional. After booking online and expecting a confirmation (as the web site says), it never came. When I called, it was confirmed. When nobody turned up, the tenant called - only to be told that they are sick (?!) of 5-6 people calling them (which is a lie), and they CANCELLED the booking.”

Helpful Report

Posted 8 years ago

“Awful.. Avoid at all costs. Booked appointment between 10 and 12. No one ever turned up. When i phoned them, they just said they'd call me back and never did. Total jokers. Avoid”

Helpful Report

Posted 8 years ago

“Was really hopeful that I’d finally found someone to fix my Hob but turned out to be too good to be true. Booking was really easy but then I received and email a few hours before the appointment time to say that it was declined as they had no engineer to cover my area for the model of oven. I left a voicemail and email but no response.”

Helpful Report

Posted 8 years ago

“Failed to show”

Helpful Report

Posted 8 years ago

“Incredibly unprofessional engineer turned up to fix our oven. He dragged it across the kitchen floor without laying down any protective material and after he’d left, we noticed that he didn’t fix the oven back in place and had left screws out as well. He didn’t explain what the issue was either. Awful service and workmanship!”

Helpful Report

Posted 8 years ago

“No one has replied or confirmed my appointment after a number of attempts”

Helpful Report

Posted 8 years ago

“[06.11.17, 14:51:37] Tatiana Konopleva: OVERESTIMATION AND THEFT OF COMRESSOR. AS TO THE LAWYER ADVICE WE ARE INFORMING THE MANAGER THAT THE QUOTE FROM THE LIBHERR ACCREDITED COMPANY HAS ARRIVED. Compressor r600, Qty=1, Price (inc. vat): 227.04. 40.00 is one-off labour charge. WE KEEP THE RECEIPT FOR £650 CASH AND KEEPING IN MIND THE FACT THAT YOU ODERED THE WRONG COMPRESSOR (FOR STEALING PURPOSE), MY LAWYER ADVICED THAT ALL OF THESE FACTS AND DOCUMENTS WOULD BE INOUGH TO USE AGAINST YOU OR YOUR COMPANY IN ANY AS TO THE LAWYER ADVICE WE ARE INFORMING THE MANAGER THAT THE QUOTE FROM THE LIBHERR ACCREDITED COMPANY HAS ARRIVED. Compressor r600, Qty=1, Price (inc. vat): 227.04. 40.00 is one-off labour charge. WE KEEP THE RECEIPT FOR £650 CASH AND KEEPING IN MIND THE FACT THAT YOU ODERED THE WRONG COMPRESSOR (FOR STEALING PURPOSE), MY LAWYER ADVICED THAT ALL OF THESE FACTS AND DOCUMENTS WOULD BE INOUGH TO USE AGAINST YOU OR YOUR COMPANY IN ANY OFFICIAL PROCEDURE WE INTEND TO START . IF YOU WISH TO PAY THE COMPENSATION BEFORE WE START THE PROCEDURE THE CHEQUE FOR £837 WOULD BE EXPECTED, WHICH COVERS THE COST OF A STOLEN GOOD COMPRESSOR PLUS THE MONEY PAYD FOR THE THE SAME COMRESSOR BY US TO ALI. IF YOU DO NOT GIVE BACK WHAT YOU TOOK BY DECEIT WE WILL DEMAND SOME MORAL COMPENSATION IN ADDITION. NO REPLIES TO EMAIL WILL BE CONCIDERED. MR. A KONOPLEV”

Helpful Report

Posted 8 years ago

Appliancentre - North London Appliance Repairs is rated 4.0 based on 919 reviews