“Ordered a set of control knobs for a strat, one had a small but visible scratch. Emailed Northwest guitars and they sent out a replacement immediately without needing me to return the originals. Very happy with their service.”
“I had a 90’s import strat with a broken switch so I decided to go for a fully loaded pickguard. Wow what a cracking bit of kit, my old squier sounds amazing and I couldn’t be happier. Ten out of Ten”