norwood textiles Reviews

Name: norwood textiles
Rating: 4.83

4.8 Rating 951 Reviews

96 %

of reviewers recommend norwood textiles

4.8

Based on 951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01412305229

Email:

info@norwoodtextiles.co.uk

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norwood textiles 5 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“The cushion were an excellent purchase Do you do cushion covers without the cushion fillers Would have preferred feather cushions rather than polyester .”

Helpful Report

Posted 3 years ago

“Fab u lous! We are thrilled with the curtains-far surpassed my expectations. The silvery pattern on the dusky pink velvet is a gorgeous combination..beautifully made too and I was able to get next day delivery.would recommend to anyone.”

Helpful Report

Posted 3 years ago

“Absolutely appalling customer service. Cushions received and sat on once and the ties broke on 2 of the 4 that were sat on. I emailed but apparently they didn’t receive it and sent an email asking for a review so I did but am told by them that I shouldn’t have done this! So they may help you if you don’t leave a review but not if you do! Work out for yourself how genuine their reviews are! After many emails now I am being told that that I am responsible to pay for returning their faulty goods which clearly in other reviews they have funded this? They are in insinuating that I have damaged these seat pads as they were fine when they left them?!There is no proof that they were fine when they left them as I have asked for it! There is no customer care here so don’t be fooled! I can and shall machine the seat pads but beware ! They are definitely not fit for purpose ! I have never been spoken to in such a rude manner by a company! They are not here to pander to their customers apparently!🤣. Well I have learnt a lesson not to deal with this company ever again but also it doesn’t end here. It is illegal to sell faulty goods! Good luck if you waste your money here!! Oh and it won’t let me leave a picture of the email saying they do not pander to their customers!🤣”

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Posted 3 years ago

“Product of excellent quality. Efficient service and delivery exactly as communicated.”

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Posted 3 years ago

“Ordered gorgeous duvet with matching bedspread. Top quality, top service. Would highly recommend. Will be purchasing more!”

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Posted 3 years ago

“Cushions sat on once and broken”

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Posted 3 years ago

“I havent really ordered online before but I fell in love with this duvet set. I was very surprised and pleased when it arrived. Only took a few days. Quick delivery and great service. The quality of the duvet set is amazing. Cant wait to order from you again.”

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Posted 3 years ago

“Exceptional service. Order items on Tuesday and delivered on Friday both items are excellent quality and have no complaints.”

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Posted 3 years ago

“Lots of little snags all over the duvet. Not the best”

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Posted 3 years ago

“Lovely duvet set. Good quality and reasonably priced. Fast delivery”

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Posted 3 years ago

“Excellent company. There was a little problem with the delivery and I was assisted all the way through with competence and kindness. The curtains I ordered are simply fantastic, if great quality. I definitely recommend Norwood.”

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Posted 3 years ago

“Arrived sooner than expected and voile panel was exactly as described. Would purchase from Norwood textiles again”

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Posted 3 years ago

“Beautiful and stunning cotton lace pillowcases”

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Posted 3 years ago

“I ordered the Bentley duvet set and curtains directly through Norwood Textiles as it was cheaper than ebay. The ordered was delivered very promptly and was very good quality. Would definitely order from this company again.”

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Posted 3 years ago

“Excellent service and fast delivery.”

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Posted 3 years ago

“1st class service and quick service, thanks”

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Posted 3 years ago

“Fast efficient service, very happy with my purchase.”

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Posted 3 years ago

“Fantastic product, so pleased good quality excellent service”

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Posted 3 years ago

“Love my curtains. Easy to order and description was spot on. I would recommend Norwood to anyone as the order process was so simple”

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Posted 3 years ago

“Very good service Happy with my stuff”

Helpful Report

Posted 3 years ago

norwood textiles is rated 4.8 based on 951 reviews