Novatech Reviews

“ Poor quality product that was faulty and a very poor quality company in customer service absolutely small minded unprofessional approach to solving customers problems from management. be warned this is not the type of company you would like to try and return a default product to, best shop somewhere else . ”

“ placed order on 10th Jan, order suppose to arrive Fri, 19 Jan 2018, never heard from them, contacted customer service to get answered by rude customer service all that she was saying, item not in stock, we don't know when it will be back, I think she was reading from a paper, received email saying item will be back in stock last week. ”

“ As the item is still not here I have just called them to chase and was advised it isn't expected to be delivered before end of November!!? I have ordered well in advance, paid increased delivery cost, just to make sure it arrives on time, and all I got was rude, unprofessional, not even apologetic attitude from their customer service saying that's it, nothing they can do. ”

“ Communicated with the customer services director regarding a warranty issue she couldn't careless what a disgusting attitude it's obvious why she is in that position to intimidate bully deter those that think they can make a claim under warranty that dare to take her on. ”

“ Good products, Terrible sales and customer service ”

“ Spoke with the 'Customer Services' Director and what an experience that was - utterly useless, charmless and god knows how she ended up in customer services or as a Director for that matter. ”

“ I'm really disappointed in the service I've been getting. ”

“ I received an email saying that the memory works (been tested 13 times!) and that I had scratched the flanges (there are lumps of aluminium stuck to the RAM (for cooling i presume) Got nowhere with customer service except "cant issue a refund, look at the pictures we sent you you damaged the items) received the pictures could see nothing and even the technicians own admission says its hard to see. ”