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Obvi Reviews

3.6 Rating 127 Reviews
C-
Happiness Grade
C-

Customer Service - Average

56.25%
Industry Average
Obvi customer service was pleasant. However, I have yet to receive my order. I didn't receive the first order and sent an email two days after the original delivery date, in case shipment was delayed. Two days later, I still didn't receive the order. A rep offered to send me another package since.i didn't receive the first one. But, I have yet to receive the second package.
posted 2 years ago - Tina Guevara-Easter
My order was confirmed and first payment was made on March 26th, my second payment is due on the 8th and I still have not received my product so at this time I am not real happy with the customer service my second payment is going to be due before I even received the product
posted 2 years ago - Carla Johnston
Well I’d love to give this a proper review, but since I haven’t received it yet I can’t. Shipping is really taking quite awhile- for the price I recommend investing in a better shipping service. I’d be happy to update if I ever get the merch…
posted 2 years ago - Mandy Jones Odom
Terrible customer service. I emailed three times with no response. I ordered on Feb 21 and still by March 9 had not received the product or heard back from customer service.
posted 2 years ago - Jeanette Denton
Over three weeks since I ordered and still have not received product. Customer service said "sorry". Will never order again and recommend against this company to friends family coworkers social media followers.
posted 2 years ago - Jennifer Larson
Poor customer service. Sent emails and made phone calls which I left messages and noone ever replied to either about my order. Finally received my order and one container was smashed and my product loose in envelope. Items cost to much to receive like this.
posted 2 years ago - Dana Howell
I'm rating Obvi extremely low because their customer service is thee worst! I paid for my shipping but was never notified of when my order would actually ship.
posted 2 years ago - MARQUITA GONZALES
I had to contact customer service for the status of my order and was told at that time I needed to choose another flavor to substitute for the one that was out of stock.
posted 2 years ago - Airen Blasky
It took almost a month to get my order. Customer service was nice about my inquiries, but wow, super slow delivery. I’m hoping it does actually work.
posted 2 years ago - Heather Leuenberger
Stellar customer service but I think they cover up Yukky tasting products with too much sweetness!
posted 2 years ago - Barbara Kehl