“
I'm really happy to be a customer of Octopus energy and always give good reviews regarding their service.
”
posted 3 weeks ago
- Jeannie Woodhouse
“
I needed assistance in setting up an overseas account in London. This was complicated, and Melissa enthusiastically was able to do so. She was persistent in completing this task, even though it took considerable effort working with the London office. She provided the best customer service one could ask for.
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posted 3 weeks ago
- Larry B.
“
Been with them a few years brilliant customer service wouldn't go anywhere else Gloria Duffy very happy customer.
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posted 3 weeks ago
- Anonymous
“
Very good customer service
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posted 4 weeks ago
- Zilu Miah
“
Brilliant company! I wish I had made the move sooner as I'm now saving over 70 pounds a month on my duel gas and electric plan . Great customer service can't do enough for you very polite super helpful 🙏 you can get 50 pounds off your bill If you use the link below
https://share.octopus.energy/cyan-yak-827
”
posted 1 month ago
- Rebecca
“
“ I have contacted Octopus customer services a number of occasions and have never been disappointed with the service I have received - apart from never winning spin the wheel, not even £1 😀
Recently I needed to contact them again and spoke with Mia W. She was brilliant. Extremely helpful, knowledgeable, polite and professional. She kept me in the loop until the matter was resolved. Thank you Mia W.
”
posted 3 months ago
- Christopher Rogers
“
I spoke to a customer advisor this morning who was so pleasant listened to my concerns regarding my account and guided me through it. A real ambassador for Octopus energy company.
Certainly this gentleman has listening skills with the genuine care of helping their customers.
Thank you five star service.
”
posted 5 months ago
- Anonymous
“
Up until this moment in time I have been satisfied with service provided by this company but at present not happy.
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posted 5 months ago
- Anonymous
“
Best energy company ever - good rates, clear and concise billing information, great customer service
”
posted 6 months ago
- Sally
“
Fantastic service and really customer focused, friendly service.
”
posted 7 months ago
- Anonymous