“
Prompt answering of phone call in.
I spoke with Felicity (an Energy Specialist) who was friendly, engaging, knowledgeable and able to answer my questions. Felicity is a credit to the company and their Customer Service in general.
”
posted 3 days ago
- David seaman
“
Great customer service. Problem resolved very efficiently.
”
posted 3 days ago
- Brenda
“
Brilliant service and was able to resolve my issues at point of contact.
”
posted 4 days ago
- Arthur
“
Joseph was really helpful on the call, great customer service! Smooth and easy and great tariff. Thank you.
”
posted 5 days ago
- Anonymous
“
Phoned about a check that needed done before setting up in my new home.
Didn't have to wait in a queue, my query was dealt with quickly and efficiently by Adam, who was also lovely to speak to.
Great service and experience.
Thanks guys.
”
posted 5 days ago
- Jane
“
Salim dealt with my enquiry courteously and very efficiently. All resolved as requested . Excellent service. Thank you
”
posted 5 days ago
- Anonymous
“
Excellent service as always. Prompt answering of the phone and clear and concise answering of my questions. Thank you.
”
posted 5 days ago
- Anonymous
“
Brilliant service over email.
”
posted 5 days ago
- Anonymous
“
Absolutely amazing service Felicity was especially helpful picked the phone up in one ring great 😊
”
posted 5 days ago
- Anita Shepherd Howarth
“
Emily was outstanding in my transfer to Octopus. It was not straightforward as some information on the national database was incorrect, Emily persevered and worked through the issue . I’m now an Octopus customer and couldn’t be happier. Great customer service & great price.
”
posted 5 days ago
- Anonymous
