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Octopus energy Reviews

4.3 Rating 8,361 Reviews
A-
Happiness Grade
A-

Customer Service - Good

84.95%
Industry Average
I spoke to Lucy and get all info and assistance what I want she is so polite and helping me out with my doubts. I really love to give 5/5 stars to Lucy. She is good customer service person that octopus hired. Stay blessed and God bless you Lucy. You are amazing advisor.
posted 8 hours ago - Naresh Kumar
My call was answered quickly. Vic answered and was most welcoming and cheerful. She spoke very clearly and soon established the reason for my call and dealt with it successfully. Excellent service from Octopus this morning. Thank you.
posted 8 hours ago - Sue
Call was answered promptly, no going from one extension to another. Lauren dealt with my query efficiently and quickly, very good service.
posted 10 hours ago - Anthony Paul Michael DENNIS
Garima Kumar provided a excellent service that was much appreciated and delivered in a pleasant manner.
posted 2 days ago - Anonymous
Sammy was really helpful with the three queries I had. She was polite and dealt with everything very professionally. Excellent service
posted 2 days ago - Denise Lewis
Excellent Service
posted 3 days ago - Anonymous
Excellent service, provided my meter readings.
posted 3 days ago - Anonymous
I had a few issues getting the Intelligent Drive Pack added to my account. Ross picked up my email, resolved the issue and kindly backed dated the start date. Nice service recovery.
posted 3 days ago - Anonymous
Excellent service provided immediately on my query
posted 3 days ago - Anonymous
Amazing customer service like always.
posted 4 days ago - Anonymous