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Terrible customer service they miss shipped my item 600 miles away and would not fix it!!! Beware.
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posted 1 year ago
- Paul
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Customer service lacking. I tried to give the smaller business a shot, but will not make that mistake again.
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posted 1 year ago
- Anonymous
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I've dealt with their customer service both on the phone and via email.
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posted 1 year ago
- Anonymous
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99 anyway! I contacted their customer service and was greeted with rude no help response.
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posted 1 year ago
- Redd
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I wanted to order an office chair so I decided to check out the company. Glad I did!!! Just look at what customers are saying about your poor customer service, poor delivery of products, poor returns practice for wrong or damaged products, and the list goes on. For those reasons, I refuse to spend my money with such a company. They usually have to close shop sooner or later.
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posted 1 year ago
- Lee
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Had my order marked delayed for 2 weeks. Emailed the customer service and finally got my tracking number only for it to be marked delivered a week ago. They arranged a reshipment, still with no tracking number so I had to (again) email them for it. C’mon you would think there’s a more efficient way than having to reach out every time. Plus, they ship with some carrier that I’ve never heard of. They srsly need to up their game.
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posted 1 year ago
- Anonymous
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Poor customer service. Called and was told I would have a call back that day or the next and never happened.once an order is placed it cannot be modified? Really?
Unbelievable!!!
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posted 1 year ago
- Anonymous
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They sent the wrong item and I contacted customer service. Their emails were all about questioning me about the return (proof of bar codes, upc codes and finally screenshots of the box and product. I will not purchase from a company who is poor in customer service. They made it out that I was wrong not them. No apologies whatsoever. It took several days for a response.
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posted 2 years ago
- Restaurant owner
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Very poor customer service.
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posted 2 years ago
- RG Anderson
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Horrible. Lesson learned. Ordered something on Feb 4. It still hasn't shipped. When I contacted supposed customer service, I simply got a reply telling me how to check my order status. Never again. Beware!
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posted 2 years ago
- Anonymous