OfficeSupply.com Reviews

Name: OfficeSupply.com
Rating: 1.91

1.9 Rating 104 Reviews

19 %

of reviewers recommend OfficeSupply.com

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1.9

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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OfficeSupply.com 1 star review on 10th November 2022

Julie

OfficeSupply.com 1 star review on 17th August 2022

CV Animal Rescue

OfficeSupply.com 2 star review on 31st May 2022

E Cantú

OfficeSupply.com 1 star review on 22nd May 2022

Crass Kenney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not just happy but deeply happy. I saw an office chair at an unbelievable relatively low price. With doubts I worried if I was dealing with a legit business. I asked my daughter who confirmed it was legit and still I felt I was taking a risk- no thanks to a few but powerful negative reviews by customers. I decided to take the risk and I was surprised by the beautiful professionalism I received all through the transaction. My chair arrived very timely but unfortunately with a small fault. With some anxiety I called customer service trying to explain what the fault was. The gentleman I spoke with wasted no time in apologizing and promising to send a replacement for the faulty part. That too arrived promptly and today I am enjoying my beautiful office chair from Office Supply. I am so deeply appreciative of the service and pray they maintain this standard.”

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Posted 4 days ago

“I found our HVAC return filters at a GREAT price compared to all other "filter stores" that I checked! They beat the socks off of everyone else! And, the shipping was reasonably priced AND unbelievably fast! Who would have ever thought I'd find what I was looking for at an online Office Supply store? I promise I will checking OfficeSupply.com in the future for ALL of my office supply needs! This was a great transaction, and I can't say enough good things about my purchase!”

OfficeSupply.com 5 star review on 13th February 2026

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Posted 1 month ago

“I ordered the Everton office chair. I called the company before I ordered it because since seemed like a good price, I wanted to make sure it was legitimate and I wanted to make sure the chair was new and not a return item...I was ensured it was new. However, parts of the chair were obviously used. The base had scratches on it and you could also tell because the center hole that holds the post was all scratched up. One of the arms was also scratched up.”

OfficeSupply.com 1 star review on 24th November 2025

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Posted 4 months ago

“All these reviews aren't wrong. They are a joke. I paid through paypal for coffee pods and they stopped the order for verification, despite already being paid for the order. I had to waste my time calling and answering questions about who lives at my house and who the coffee is for. Ridiculous nonsense to get coffee.”

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Posted 5 months ago

“The company I work for regularly orders supplies from OfficeSupply.com. Our most recent order included nine cases of specialty color paper. However, the initial shipment only included six of the nine cases we ordered and incorrectly included two cases of white paper that we did not purchase. Out of the cases we received, all but one was severely damaged and/or missing packs of paper. I contacted the returns department and provided photos of all the cases to initiate the process for replacements. I was informed that we would need to wait for the remainder of our order to arrive before we could begin the return and replacement process. We need to consistently keep stock of this colored paper, so it's essential that we receive it in a timely manner. I explained to the returns team that waiting for the remaining cases to arrive was not a viable option for us. However, they insisted that I would have to wait. When the final box arrived, it turned out to be another box of white paper that we hadn’t ordered. Once again, I reached out via email, including a photo of the box we received and requested that the replacements be shipped on a pallet (as our bulk white paper is delivered) to prevent this issue in the future. I was informed that each individual box we received needed to be repackaged and shipped back to them. Once the damaged boxes were received and accounted for, they would then send replacements. This was completely unacceptable. They had already received photographic evidence of the damage, which should have been enough to prove our honesty and justify sending us new boxes immediately. At this point, I was frustrated with OfficeSupply.com and informed them that we now wanted a full refund and would be shipping all of the boxes back. However, they decided that the one box we received in good condition could not be returned, so they only provided us with eight shipping labels instead of nine and charged us for the one box. When I reiterated our request for a complete and full refund, we were told that it would be our responsibility to pay for shipping the case back. This is absolutely insane. We will NEVER be using this company again. They clearly do not know how to treat their customers and need to rethink their return policies. This approach is a sure way to lose business.”

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Posted 8 months ago

“I didn't have any trouble I placed my order Monday and recieved it today 3 days ahead of schedule. It was exact.y what I wanted and what I ordered.Thanks officer supply. Great Job and service.”

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Posted 1 year ago

“I wouldn't say they are scammers but they are scammer-like. Dishonest and they will lie. Buyer beware”

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Posted 1 year ago

“They don't honor their honors if you make a purchase and will stop it for "verification"”

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Posted 1 year ago

“Terrible customer service they miss shipped my item 600 miles away and would not fix it!!! Beware.”

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Posted 1 year ago

“Customer service lacking. I tried to give the smaller business a shot, but will not make that mistake again.”

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Posted 1 year ago

“Tony and Austin arrived prepared worked steadily installing 4 garage door opener mechanisms that had been broken twice that we had from a different supplier These 2 gentleman even cleaned up after themselves They get 10 stars plus installing a suppior product We couldn't be happier”

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Posted 1 year ago

“I ordered a large amount of composition notebooks. I misread the description and ordered unruled/wide ruled instead of the unruled I thought I was ordering. I immediately realized my error and went back to try to cancel or change the order. I sent an email explaining and asking to cancel the order before it shipped out, since it was a large heavy order. I got an email within ten minutes of my order saying they had received my email. I then didn't hear from them for two days, when I began a series of emails trying to get resolution for this issue. I was told they do not ever cancel orders, that I had to wait until I received the product to initiate a return, that the product was non returnable (though composition notebooks do not fit the description for their non returnable policy), and then, that they would take the product back this once, but I needed to pay for return shipping. This is three heavy boxes of composition notebooks, which would cost me as much as I paid for the order to return. I offered to drive the 45 minutes to return the product myself, but was told I could only return them by paying for shipping myself. So now I'm stuck with a product I can't use that isn't worth it to return.”

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Posted 1 year ago

“If you're planning on purchasing from this company I suggest you look for a more reputable supplier first. I'm assuming a lot of the people who have left reviews here have had similar bad experiences to mine. I typically do not write reviews but thought I'd give anyone considering buying from these people a fair warning. Their site offers incentives such as discounts and free shipping but they will not honor it. I've dealt with their customer service both on the phone and via email. They are dishonest and borderline scammers. You can from them if you like but remember you've been warned.”

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Posted 1 year ago

“All I have to say is Buyer Beware”

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Posted 1 year ago

“Do not order from here. Spend the extra money and go to target or staples. This business return policy states "If the package is refused, you may be charged a refusal fee". What is that??!!”

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Posted 1 year ago

“Worst online supplier I have dealt with. They offered free shipping over $50 I checked out and was charged $8.99 anyway! I contacted their customer service and was greeted with rude no help response. Newsflash-10000s of online stores I could have gone with but tried something new to give it a chance and they completely dismissed my case and inquiry. Disgusted. They just lost a new and future customer. I’d rather support just about any other business that wants my business than be treated like this. Take your money and buy elsewhere folks”

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Posted 1 year ago

“I wanted to order an office chair so I decided to check out the company. Glad I did!!! Just look at what customers are saying about your poor customer service, poor delivery of products, poor returns practice for wrong or damaged products, and the list goes on. For those reasons, I refuse to spend my money with such a company. They usually have to close shop sooner or later.”

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Posted 2 years ago

“You sent me the wrong items and then asked me to wait for my order until you got what you sent me back. I think that was unprofessional, especially when I have been waiting so long. I spent $53.00 on two calendars and you can't send me the correct items. I won't be ordering anything from your company after I get my correct order. I won't be ordering from your company ever again.”

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Posted 2 years ago

“Had my order marked delayed for 2 weeks. Emailed the customer service and finally got my tracking number only for it to be marked delivered a week ago. They arranged a reshipment, still with no tracking number so I had to (again) email them for it. C’mon you would think there’s a more efficient way than having to reach out every time. Plus, they ship with some carrier that I’ve never heard of. They srsly need to up their game.”

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Posted 2 years ago

“Poor customer service. Called and was told I would have a call back that day or the next and never happened.once an order is placed it cannot be modified? Really? Unbelievable!!!”

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Posted 2 years ago

OfficeSupply.com is rated 1.9 based on 104 reviews