OfficeSupply.com Reviews

1.9 Rating 88 Reviews
18 %
of reviewers recommend OfficeSupply.com
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OfficeSupply.com 1 star review on 10th November 2022
Julie
OfficeSupply.com 1 star review on 17th August 2022
CV Animal Rescue
OfficeSupply.com 1 star review on 17th August 2022
CV Animal Rescue
OfficeSupply.com 1 star review on 17th August 2022
CV Animal Rescue
OfficeSupply.com 2 star review on 31st May 2022
E Cantú
OfficeSupply.com 2 star review on 31st May 2022
E Cantú
OfficeSupply.com 1 star review on 22nd May 2022
Crass Kenney
10
Anonymous
Anonymous  // 01/01/2019
I wanted to order an office chair so I decided to check out the company. Glad I did!!! Just look at what customers are saying about your poor customer service, poor delivery of products, poor returns practice for wrong or damaged products, and the list goes on. For those reasons, I refuse to spend my money with such a company. They usually have to close shop sooner or later.
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Posted 2 weeks ago
You sent me the wrong items and then asked me to wait for my order until you got what you sent me back. I think that was unprofessional, especially when I have been waiting so long. I spent $53.00 on two calendars and you can't send me the correct items. I won't be ordering anything from your company after I get my correct order. I won't be ordering from your company ever again.
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Posted 3 weeks ago
Had my order marked delayed for 2 weeks. Emailed the customer service and finally got my tracking number only for it to be marked delivered a week ago. They arranged a reshipment, still with no tracking number so I had to (again) email them for it. C’mon you would think there’s a more efficient way than having to reach out every time. Plus, they ship with some carrier that I’ve never heard of. They srsly need to up their game.
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Posted 1 month ago
Poor customer service. Called and was told I would have a call back that day or the next and never happened.once an order is placed it cannot be modified? Really? Unbelievable!!!
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Posted 1 month ago
Who sells binder divider tabs with no available template? I have tried numerous Avery templates, but none line up. The instructions say to "type" onto the lined sheet and transfer. What?! Please tell me what that means? With a typewriter? Because I can't do it with the computer, without a TEMPLATE! Wish I would have known this before I ordered 12 sets, and ruined 1. Never again. I'll pay the extra for Avery products.
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Posted 1 month ago
ordered APC UPS 3x and they keep cancelling order. I specifically chatted with them to make sure the order goes through and they still stop the order for verification. They dont want to sell anything apparently. No one has the time to monitor and order, they also wont honor price i purchase. i hope this company goes out of business.
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Posted 2 months ago
They sent the wrong item and I contacted customer service. Their emails were all about questioning me about the return (proof of bar codes, upc codes and finally screenshots of the box and product. I will not purchase from a company who is poor in customer service. They made it out that I was wrong not them. No apologies whatsoever. It took several days for a response.
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Posted 3 months ago
Very poor customer service.
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Posted 3 months ago
Ordered 3 of an item to my office address. Order was canceled, they said they "don't send to warehouses". First off, it's not a warehouse. But even if it were...your business name is OFFICE SUPPLY. What a joke.
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Posted 4 months ago
Price ok Return not good at all.I spent 60.00 for unbleached P Towels.and it would cost 30-40 dollsrs to return for refund.I could drive them to woodland for 20.00.Poorist return of any company ever..
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Posted 5 months ago
one hour after placing an order can not cancel. Very poor business structure.
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Posted 5 months ago
How interesting people can have such different experiences with the same company. I sell posters and I use a specific file organizer as a display for my poster set of 50. officesupply.com had the by far best price I've ever seen for this display. Half price of any other supplier. I thought because of the low cost maybe shipment comes from China. I put two orders so far and not small quantities. They shipped on the same day and I received them next day and with free shipping. My experience has been extremely good that's why I took 10 minutes of my valuable time to write this review because I felt like they don't deserve to be on a 2 star rating average.
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Posted 5 months ago
This people are Amazing!!! I'm impressed!!! Great Products, Great Prices, Fast and Reliable!! I couldn't be happier with them!! :)
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Posted 6 months ago
I've been ordering crafting supplies from them for years. They have the best prices and the products always arrived quickly. Very happy with this company.
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Posted 9 months ago
Been buying from them for years! NOT AGAIN!! What price appears on your computer will vary from a different computer. SCAMMERS!! I am looking on my work computer at 2" Business Source that is $7.00, if I look in my home computer the price is $4.86. Beware of this shady business tactic.
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Posted 9 months ago
This company is not a proper business supply organization. Do not order from them. They are incredibly rude. The descriptions on the website are incorrect. When the product arrives, and it is incorrect, they refuse to coordinate the pick up through the carrier. The paper was of a size I have never seen before. It was incorrectly described on their website. When I called to coordinate the return, there was a dog barking loudly in the background, and the rude woman was working from home. The supervisor was even worse. Do not order from them. They deserve zero stars, but that is not an option.
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Posted 10 months ago
Ordered a desk and it arrived a week late. Disappointing.
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Posted 10 months ago
Made me verify my identity as well as phone number multiple times and then canceled the order due to out of stock after wasting hours of my time.
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Posted 11 months ago
I placed my order, waited a few days and didn't receive any emails or anything. So I checked on the order status, and they cancelled my order without telling me. Stay away....Bad business....
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Posted 11 months ago
We have two $1,000 credenzas delivered in damaged condition, and then OfficeSupply.com would not arrange to pickup the second (damaged) item.
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Posted 1 year ago
OfficeSupply.com is rated 1.9 based on 88 reviews