“I wanted to order an office chair so I decided to check out the company. Glad I did!!! Just look at what customers are saying about your poor customer service, poor delivery of products, poor returns practice for wrong or damaged products, and the list goes on. For those reasons, I refuse to spend my money with such a company. They usually have to close shop sooner or later.”
“You sent me the wrong items and then asked me to wait for my order until you got what you sent me back. I think that was unprofessional, especially when I have been waiting so long. I spent $53.00 on two calendars and you can't send me the correct items. I won't be ordering anything from your company after I get my correct order. I won't be ordering from your company ever again.”
“Poor customer service. Called and was told I would have a call back that day or the next and never happened.once an order is placed it cannot be modified? Really?
Unbelievable!!!”
“Who sells binder divider tabs with no available template? I have tried numerous Avery templates, but none line up. The instructions say to "type" onto the lined sheet and transfer. What?! Please tell me what that means? With a typewriter? Because I can't do it with the computer, without a TEMPLATE! Wish I would have known this before I ordered 12 sets, and ruined 1. Never again. I'll pay the extra for Avery products.”
“ordered APC UPS 3x and they keep cancelling order. I specifically chatted with them to make sure the order goes through and they still stop the order for verification. They dont want to sell anything apparently. No one has the time to monitor and order, they also wont honor price i purchase. i hope this company goes out of business.”
“They sent the wrong item and I contacted customer service. Their emails were all about questioning me about the return (proof of bar codes, upc codes and finally screenshots of the box and product. I will not purchase from a company who is poor in customer service. They made it out that I was wrong not them. No apologies whatsoever. It took several days for a response.”
“Ordered 3 of an item to my office address.
Order was canceled, they said they "don't send to warehouses".
First off, it's not a warehouse. But even if it were...your business name is OFFICE SUPPLY. What a joke.”
“Price ok Return not good at all.I spent 60.00 for unbleached P Towels.and it would cost 30-40 dollsrs to return for refund.I could drive them to woodland for 20.00.Poorist return of any company ever..”
“Been buying from them for years! NOT AGAIN!!
What price appears on your computer will vary from a different computer. SCAMMERS!! I am looking on my work computer at 2" Business Source that is $7.00, if I look in my home computer the price is $4.86. Beware of this shady business tactic.”
“This company is not a proper business supply organization. Do not order from them. They are incredibly rude. The descriptions on the website are incorrect. When the product arrives, and it is incorrect, they refuse to coordinate the pick up through the carrier. The paper was of a size I have never seen before. It was incorrectly described on their website. When I called to coordinate the return, there was a dog barking loudly in the background, and the rude woman was working from home. The supervisor was even worse. Do not order from them. They deserve zero stars, but that is not an option.”
“I placed my order, waited a few days and didn't receive any emails or anything. So I checked on the order status, and they cancelled my order without telling me. Stay away....Bad business....”
“Avoid avoid avoid!!! It’s true that you give them your personal info and they entice you with coupon on their website pop up…
But when you place an order it’ll get cancelled (highly likely) and then what happens to your data?
Mean customer reps too.”
“Horrible. Lesson learned. Ordered something on Feb 4. It still hasn't shipped. When I contacted supposed customer service, I simply got a reply telling me how to check my order status. Never again. Beware!”
“Price was listed in google shopping for 38.00, best price anywhere that I could find. After I added it to the cart, the price jumped to 56.00. They also gave me a coupon, 15% off 50 dollars spent. In the cart with the coupon applied it was good for 0.00 and the site claimed the coupon didn't apply. What a trash-fire of a site, total scam.”
“Horrible customer service. Never delivered my supplies and customer service is not helpful. Also getting a refund on non delivered items is difficult. I do not recommend and would avoid the frustration and trouble.”