“The experience was decent overall. Customer service was polite but slow to respond. It’s not bad, but I’m not fully convinced it stands out compared to similar options. Average, but acceptable.”
Hi Abigail,
Thank you for your honest feedback.
We’re glad to hear the experience was acceptable overall and that our team was polite in their communication. That said, we understand your concern about response times and we’re actively working on improving our support speed and overall experience, and your input really helps guide that.
We appreciate you giving us a try and hope we can deliver a stronger impression in the future.
Best regards,
Omera Labs Team
