On line home shop have a Customer Happiness Grade of D. Customers love their prices but are unhappy with their delivery, customer service and refunds.
“
Received my order and was great especially for the price.
”
- Anonymous
“
Well where do I start A++++ from me I ordered bedding, Tog and towels and was a little worried because the price was cheap. Very good quality and well chuffed so will 100% be making more purchases and to top it off super fast delivery. Thanks for my amazing items
”
- Kelly canavan
“
After waiting for two weeks with no refund, they told me they needed proof of delivery.
”
- Anonymous
“
Online Home Shop did not send out my item until after the due delivery date. When it was finally shipped it was immediately returned to the sender by the courier (Yodel) because it was in such poor condition. It's been 10 days and no item and no refund. Avoid these chancers like the plague!
”
- Will
“
ZERO STARS for poor customer service, slow delivery, slow & useless response which took them 48 hours to reply, wrong tracking number!
BEWARE DO NOT SHOP HERE!
”
- Anonymous
“
Customer service will
Not help when you want to return.
I have been trying to return for over nine day.
They don’t acknowledge emails.
They don’t want to refund customers
”
- Mrs carpenter
“
I requested a refund and sent back the puzzle product to their company address.
”
- Anonymous
“
Please do not deal with this company, never get back your refund , excuse after excuse
”
- Anonymous
“
Customer service will
Not help when you want to return.
I have been trying to return for over nine day.
They don’t acknowledge emails.
They don’t want to refund customers
”
- Mrs carpenter
“
ZERO STARS for poor customer service, slow delivery, slow & useless response which took them 48 hours to reply, wrong tracking number!
BEWARE DO NOT SHOP HERE!
”
- Anonymous
“
Is it possible to give a 0 star?
£9 next day delivery for them to of not even passed the goods over to the courier on the 3rd day?
Why offer and plug this great next day service when they can't stick to it and IGNORE CUSTOMERS.
Absolutely disgusting
”
- Anonymous
