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One Pound Sweets Reviews

4.7 Rating 4,091 Reviews
93 %
of reviewers recommend One Pound Sweets
Company Reviews Product Reviews
6,369
 Questions Metrics
4.7
Based on 4,091 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Pound Sweets Reviews
Visit Website

Email:

hello@onepoundsweets.com

Location:

Unit 5 Federation Road, Burslem, Stoke on Trent
ST6 4HU

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Jan Bell
Verified Buyer
“brill as always”
Helpful Report
Posted 2 years ago
Michaela Dowie
Verified Buyer
“Fab choice of sweets, good value for money excellent delivery and kept informed from start to delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service & fast delivery”
Helpful Report
Posted 2 years ago
Alexandra Saunders
Verified Buyer
“Good prices quick delivery and yummy sweets !”
Helpful Report
Posted 2 years ago
Calvin Trundley
Verified Buyer
“I am very happy with what I get from you”
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Posted 2 years ago
Jackie Lewis
Verified Buyer
“Won't be ordering again due 2 ur p&p being so hi”
Helpful Report
Posted 2 years ago
Jodie Lovell
Verified Buyer
“I am only doing this review as it was requested via email. When I received my order it was a complete mess. I had ordered 9 large packs of various crisps and when I opened the box the crisp bags were emptied all over the place. Every time I went to pick up a pack they all came pouring out the other end. 5 large packs of crisps out of 9 were damaged and open and it was a complete mess. So disappointed. They also don't replace the damaged items. I'm disabled and when I order things it's because I can't go to the shops so I need for them not to be damaged and going in the bin. They did refund the redundant items but that left me needing to order from somewhere else which is more hassle.”
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Posted 2 years ago
sorry if your order was damaged this can happen on route as the parcel passes through several depots we send over 10,000 parcels a month so a handful will get damaged unfortunately
Posted 2 years ago
Christine Musgrove-Smith
Verified Buyer
“I have a lot of deliveries from £1 sweets. Good and easy site to use. Spoilt for choice. Quick delivery.”
Helpful Report
Posted 2 years ago
Susan Barlow
Verified Buyer
“Excellent delivery time and there is a great selection of sweets, biscuits, crisps and chocolate. Some prices are a little bit high, but on the whole a very good service.”
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Posted 2 years ago
Marion Williamson
Verified Buyer
“I loved my box of sweets. It took me wayyyyy back with the cherry lips and squirrel drops.”
Helpful Report
Posted 2 years ago
John Hindle
Verified Buyer
“Excellent quality sweets and very fast delivery have recommended your service to my friends and family will continue to use your services”
Helpful Report
Posted 2 years ago
Sue Buteux
Verified Buyer
“So happy I found this site, love all the sweets old and new, load of different varieties to choose from, and very good value for the money. thank you 😁”
Helpful Report
Posted 2 years ago
Patricia Brown
Verified Buyer
“Great company, lovely to get these old fashion sweets at really good prices. Would recommend to all who love their sweets from time gone by..”
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Posted 2 years ago
Jacqueline Barnes
Verified Buyer
“Very tasty sweets, good quality and great prices”
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Posted 2 years ago
Stephen Swan
Verified Buyer
“Wide range of products great prices”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Items came exactly as described. Website is easy to navigate. Great with discount codes! Will be buying from this website again.”
Helpful Report
Posted 2 years ago
Alan Thompson
Verified Buyer
“Fabulous sweets, fabulous service, fabulous price - what more can you ask”
Helpful Report
Posted 2 years ago
Brett Gibbs
Verified Buyer
“Made an order the other week, one of the sweet boxs was really damaged when arrived. Made contact with seller, quick response, unfortunately they don't replace only refund. Was going to be a gift for someone but least I received a prompt refund. Would order from them again.”
Helpful Report
Posted 2 years ago
Jane Saunders
Verified Buyer
“Fabulous selection of sweets, crisps always well packaged, and having the choice of Courier is fantastic, One Pound Sweets certainly recommend 😋”
Helpful Report
Posted 2 years ago
Ngozi Okwara
Verified Buyer
“Response to harassing email from one Pound Sweets Hello Kindly refer to correspondence wirh your office below. And don't ever contact me again. I will view any further contact as harassment. Its clear who is lying. Kind regards Subject: Re: Formal complaint- Tracking number H018EA0000663943- not delivered on 30.03.23 hi YOU refused the parcel so the issue is 100% down to you We will refund you once we receive the parcel back but NOT before If you make a complaint with your bank it will be rejected so dont waste your time You have just been a massive waste of my time as you could have had the parcel the first time they delivered it but for no apparent reason you would not simply open the door to the courier and move 3 meters back If you are shielding you should know how to receive parcels safely Also do not order again with us Thanks One Pound Sweets Team From: Ngozi Sent: Friday, March 31, 2023 10:24:41 AM To: One Pound Sweets ; Evri Support Cc: Evri Support Subject: Re: Formal complaint- Tracking number H018EA0000663943- not delivered on 30.03.23 Hello Evri delivery person came on 30.03.23, but refused to deliver my parcel as I refused to open my door to take a photo. Kindly inform your Evri delivery person about disability discrimination act. Inform Evri- Enter the building and go to the 4th floor. Knock my door and wait for answer as due disability, can't go downstairs to pick-up parcel and leave parcel directly in front of flat door , number 51.At home due to disability and homebound, so will answer. Thank you for reading my email. Looking forward to your response. Kind regards”
Helpful Report
Posted 2 years ago
you refused to accept the parcel because you were "shielding" but the driver could have easily dropped the parcel off at your doorstep but you refused this your order was returned but before we had a chance to refund you, you wrongly started a chargeback with the bank you could have easily had your order as the deliver driver was at your door and you spoke to them, waste of everyone's time and money.
Posted 2 years ago
One Pound Sweets is rated 4.7 based on 4,091 reviews
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